Monday, October 25, 2021
How Starbucks is using AI to improve the customer experience
At Microsoft's Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.
HRI uses Microsoft Teams to streamline research
Heart Research Institute (HRI) is conducting innovative, world-class research to prevent, detect and treat cardiovascular disease. See how Microsoft Teams has fundamentally changed the way HRI works. Teams helps researchers collaborate internationally, and as they streamline that process, it opens up their time so they can spend more energy on what they do best. The benefits include greater exploration of latest technology, as well as creating a faster path from making discoveries all the way through to positive patient outcomes.
Leveraging Tech to Improve Customer Experience: 11 Smart Techniques
The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals.
Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers' experience.
Integrate
This infographic shows how app integration lets you do more in Teams. Think about the tools, files, and dashboards you already use. Many of them can be added right into Teams and can be found by right in the Teams app store. Bring the apps and services you love into Teams to create your organization's hub for teamwork.
Tuesday, October 19, 2021
The Workforce of the Future eBook
New levels of connectivity and advanced technologies like AI enable businesses to process more data on a larger scale. AI plays one of the biggest roles—in terms of disruption and resulting opportunity—for our industry and our workforce. As we look to a future powered by a partnership between computers and humans, we must address these challenges head on: How will AI impact employment and jobs? How do we ensure that AI is designed, used, and governed responsibly? Explore answers to these questions and more in this valuable eBook.
Monday, October 18, 2021
Integrate
Integrate existing applications, build from scratch with low code tools, and develop custom solutions. Subscribe now!
The Role of AI and People Analytics in Developing the Leaders of Tomorrow
While investment in digital business solutions continues to increase, employees remain the lifeblood of every enterprise. This article from Forbes covers key ways AI and analytics help organizations hire the right people and train them for success.
Power Platform
This infographic shows how to build custom Teams solutions with low code tools that can save money, install efficiency, and engineer innovation. Develop apps, automate workflows, and dashboards with Power Platform and use them in Microsoft Teams for businesses big and small.
ROI Azure Synapse
This infographic shows how @Microsoft Azure Synapse brings Big Data and Data Warehousing together in a single service to provide limitless analytics.
Tuesday, October 12, 2021
How to build autonomous systems with AI
This video is a powerful example of how autonomous systems can be aligned to intelligently perform routine tasks. Toyota Material Handling partnered with Microsoft using AirSim (an open source simulation platform originally developed to teach drones or robots to learn in high fidelity simulated environments) to train a forklift on tasks like picking up a pallet. This video illustrates the vision for a future warehouse with pre-trained, intelligent forklifts assisting people in everyday activities.
Building the AI-Powered Organization
The business world is rapidly changing. It is estimated that AI will add $13 trillion to the global economy over the next decade-and yet from thousands of executives surveyed, only 8% of firms are adopting core practices that fully support implementation. Businesses arrive at progress slowly, reflecting a failure to rewire within the organization. This article from Harvard Business Review demonstrates how companies can make a successful shift to utilizing AI and setting themselves up for success.
Monday, October 11, 2021
Schneider Electric How Microsoft Teams helped create a successful HR marketing campaign
How open communication created a successful HR marketing campaign: Schneider Electric had already established a culture of diversity and inclusivity, and Microsoft helped to put on a lens on that for their HR marketing campaign. Using Teams provided the backbone for the preproduction work of commination, deciding ideas for production, and having the tools needed to share ideas and keep it all running smoothly. Teams has been the key tool used for the company to keep those collaborations and contributions going.
2 Types of Artificial Intelligence
Bring the future into your business today with AI. Explore two types: Pre-Built and Custom Built. Pre-Built AI has cognitive services - deep learning cognitive capabilities ready to use (vision, speech, knowledge, translation, etc.), whereas Custom Built AI uses machine learning capabilities to analyze data to build and an artificial neural network to address specific problems not covered by Cognitive Services.
5 Reasons to Start Using Teams
Since its launch, Microsoft Teams has become the fastest growing app in Microsoft history with more than 330,000 companies worldwide using it. Learn new ways to use the app on a daily basis. Here are 5 reasons why you should start using Teams today for enhanced workplace connection and collaboration. Don't wait, collaboration brings innovation and success.
Tuesday, October 5, 2021
Subscribe now!
Microsoft Analytics and AI spark innovation and enable endless opportunities for using your data to foster growth. Subscribe now!
Monday, October 4, 2021
Use your team's favorite O365 tools right within Teams
Use your team's favorite O365 tools right within Teams - including SharePoint, OneNote, Power BI, and Planner integration. Subscribe now!
View: Use your team's favorite O365 tools right within Teams
Future Generali uses Microsoft AI to Deepen Customer Engagements
Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.
Microsoft Teams: How to link apps to your collaboration platform
This article provides helpful information on how to use Microsoft Teams tabs to link and host your apps or third-party programs. Teams gives you different ways to link applications to the platform -- from bots in a channel to tabs that link directly to online content or services. To see what you like best, try out tabs or create your own for both personal and channel options.
Decision criteria for building apps in Teams
This infographic shows decision criteria for building apps in Teams using the Developer Toolkit. Before you build it, ask yourself: Does it solve a real problem? How often will it be used? How many people will use it? What ROI does it provide? And once you decide to move forward and create your app, see how to amplify its reach with AppSource.
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