Wednesday, September 30, 2020
Use machine learning to analyze candidate information and recruit the best talent. Learn more about Microsoft Teams.
Recruiting has evolved. Fueled by machine learning and AI, today's top recruiters are implementing a host of digital tools to not only help them locate the best talent, but also statistically identify which candidate is the best for each role. And with the expanding reach and integration available within digital collaboration software like Microsoft Teams, the odds of choosing the wrong person for an important role are fading into obscurity.
Stay subscribed to learn more about Modern Workplace trends and how you can empower your recruiting teams with Microsoft.
Stitch Fix's radical data-driven way to sell clothes is reinventing retail
When you think of AI powerhouses, a fashion house may not be what first comes to mind. But capsule wardrobe company Stitch Fix is perfecting the art. In this article in Fast Company, learn how Stitch Fix relies on algorithms to drive all aspects of the business from selecting clothes for clients to running the warehouse. Their innovative Style Shuffle allows clients to rate clothing images each day, feeding the algorithm and refining the clothes offered to that customer. Customer comments after they've received a Fix give valuable feedback to clothing manufacturers on the minutiae of fit as well as style--a level of feedback they never get from retail.
This is the kind of pooling of data you get with the modern business intelligence of Power Bi and Azure. You can build and innovate with choice and flexibility. And you have visual drag and drop data exploration and interactive reporting right at your fingertips.
Wiltshire Council improves services for 470,000 residents with Dynamics 365
In 2017, Wiltshire Council wanted to create a digital platform that made them less reactive and more predictive to their customer's needs. Microsoft Dynamics 365 helped them streamline their user experience and automate many of their back-office processes, allowing them to respond to customer needs faster.
Tuesday, September 29, 2020
Thought Leadership: Teams Future Features
This article describes various new features in Microsoft Teams, including enabling calls in separate windows and pinning meeting controls to the top of your screen.
Australian Red Cross rolls out self-isolator outreach platform in less than a week
Since the COVID-19 crisis hit, one of the Australian Red Cross' important tasks has been maintaining contact with vulnerable self-isolators. With an archaic, error-prone client case system, they turned to Microsoft partner Velrada to develop a system to efficiently connect volunteers to essential tasks. Read more about how Dynamics 365 streamlined communication to deliver psychological first aid to those in need.
5 reasons to choose Microsoft Power BI over Tableau
How do Microsoft's Power BI and Tableau compare? And how do you choose? Check out these five factors to consider as you evaluate the best solution for your data needs.
5 reasons to choose Microsoft Power BI over Tableau
How do Microsoft's Power BI and Tableau compare? And how do you choose? Check out these five factors to consider as you evaluate the best solution for your data needs.
Microsoft Talentsoft Dior Partner Story
Few things are more challenging than having a co-worker or boss who isn't prepared for their current position. To be fair, though, recruiters have a lot resting on their shoulders and they're well aware of the importance of their role. Placing the wrong resource within a critical project can have long-lasting implications for the entire business, not to mention the investment that must be made in finding and training that person's replacement.
Today, modern recruiting techniques and methods provide multiple filters to ensure a person's the right fit for a role, but they aren't always failproof. This is why leading recruiters such as Talentsoft have decided to go one step ahead and leverage digital transformation, machine learning, and cloud technology to help their clients always obtain the profile they're looking for.
In this video, you'll learn how Talentsoft uses all of these technologies integrated into Microsoft Teams to help fashion industry giant Dior reach and employ the best creative talent in the world.
A company crazy about chocolate, serious about people, uses Microsoft Teams to build personal relationships
Dutch startup Tony's Chocolonely grew out of a journalist's exposé of child slave labor in the cocoa industry and his dream of making the chocolate trade slavery-free. The Amsterdam-based company grew quickly, but its original collaboration apps didn't support its international expansion or its work-life balance ideals. Teams enables Tony's Chocolonely workers to communicate on a personal level with their colleagues in Europe, America, and Africa. Adding telephony capabilities makes it even more powerful, with everything available in one single interface.
Monday, September 28, 2020
Connected Field Service
Discover the benefits to your organization when you use the Microsoft connected field service.
Wednesday, September 23, 2020
Social asset 3: Create flexible operations to match customer demand
Create flexible operations to match customer demand.
View: Social asset 3: Create flexible operations to match customer demand
Tuesday, September 22, 2020
Microsoft Power BI Premium
If you're trying to find the best solution for your data analysis needs, read this white paper to get the inside details on what Power BI offers. Dedicated capacity, ability to work within your firewall with an on-premises server, the ability to build and distribute solutions broadly, higher dataset refresh rates and much more, including a peek at future feature sets.
5 Things to Avoid While Using a Team Messenger
Team messenger apps are a great addition to the workplace, especially in today's environment where working from home and flexible work schedules are the norm. However, it's easy to forget that just like unbulleted emails and leaving used Tupperware in the company fridge, there are some behaviors that are frowned upon when using office communication tools.
In this article, you'll review 5 basic rules that professionals must be mindful of when using a team messenger application in the office or remotely. Always keep them in mind to avoid awkward situations and the office blacklist.
Always-on customer engagement: It's not just omnichannel anymore
The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service.
Always-on customer engagement: It's not just omnichannel anymore
The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service.
The Adecco Group connects a global workforce through innovative and collaborative technologies
As a global leader in professional staffing, career transition, and talent mobility, the Adecco Group has been transforming the world of work. They help customers embrace the changing employment landscape and develop new ways of working. With 34,000 team members across the globe, they needed more effective ways to collaborate in real time and a better way to access data for driving good decisions.
Microsoft 365 equips HR leaders with the people data needed to drive business and cultural transformation. Now these leaders can tap into the idea of working out loud and stimulating employee creativity with Microsoft Teams. And with Power BI, they've unlocked data so they can get the analysis they need, right on the spot!
Check out how Adecco is creating the future of work in these two brief videos!
The Adecco Group connects a global workforce through innovative and collaborative technologies
As a global leader in professional staffing, career transition, and talent mobility, the Adecco Group has been transforming the world of work. They help customers embrace the changing employment landscape and develop new ways of working. With 34,000 team members across the globe, they needed more effective ways to collaborate in real time and a better way to access data for driving good decisions.
Microsoft 365 equips HR leaders with the people data needed to drive business and cultural transformation. Now these leaders can tap into the idea of working out loud and stimulating employee creativity with Microsoft Teams. And with Power BI, they've unlocked data so they can get the analysis they need, right on the spot!
Check out how Adecco is creating the future of work in these two brief videos!
Empower your entire organization with Microsoft Teams
You've just arrived at the office, booted up your computer or laptop, and filled your first cup of coffee. You sit back down, take a sip, and what do you see? Chances are it's a login screen. Hastily, you type in your username and password and get on with a productive day. At least that was the idea, until you remember you forgot to send Karen from HR your vacation request form. You try to reach her by email but to no avail, so you boot up the informal messenger that everyone in the office uses because the legacy messenger set up years ago crashes when you send so much as an emoji. But of course, you once again need to type in your login info, only to see that Janice is not online. So ultimately you end up making two trips to HR (on the first trip, you forgot to staple your vacation balance because the document is stored in a separate internal SharePoint) to finally get your vacation approved.
Ready to throw your computer out a window yet? We don't blame you. This scenario may seem comical, but it's a reality that thousands of employees must endure thanks to the lack of a single, unified digital workspace. Preferably one that can be implemented across your entire organization and serve as a hub for all documents and teams to collaborate, within and across projects.
After reading this infographic, you'll learn how each department within your business can utilize Microsoft Teams to become more efficient, store documents securely, and collaborate seamlessly with any peer or colleague.
Monday, September 21, 2020
Solution overview video
This video highlights the many ways Microsoft Teams can help your business inspire collaboration, reduce costs and risks, and deepen engagement.
Wednesday, September 16, 2020
Transform your business from local to global with digital collaboration. Get started with Microsoft Teams.
How do you increase the scale of your business without compromising your teams' work structure and methodologies? Truth be told, there is no single answer to this question, but there is one solution that has been proven to yield outstanding results for today's leading enterprises: digital collaboration. However, the real challenge lies in choosing the correct platform on which to build your modern workplace—one that provides the flexibility, efficiency, and customizability that complements your work methodologies and empowers your employees.
Thankfully, one such platform exists, and is currently being utilized by today's industry leaders to complete fascinating, intricate projects around the world. Subscribe now to learn how Microsoft Teams can become the best tool for your workforce to reach its full potential, and how your business can go from local to global with Microsoft cloud.
How virtual agents transform the customer experience
Design a better, more positive customer experience and build customer engagement by leveraging intelligent chatbot technology when you enable Always On service. Read this blog post to learn how Dynamics 365 Virtual Agent for Customer Service offers best in class Microsoft AI-enabled chatbot and analytics technology for one, easy to implement customer service solution.
Good Decision Making Requires Good Data
In our data centric times, it's easy to equate lots of data with good data. Catch this article, "Good Decision Making Requires Good Data" in Entrepreneur Magazine. Author George Deeb of Red Rocket Ventures gives personal examples of thinking he had the data thing down and then realizing the need to continue to refine their AI efforts to have accurate and meaningful data. With Microsoft's AI Builder layered onto the Power Platform, you can ensure it will be easy to build dashboards, apps, and workflows. Get the information you need to run your business, whatever your field.
Tuesday, September 15, 2020
Collaborate with Microsoft Teams
This infographic lists the many ways you can use Microsoft Teams to drive workplace collaboration. It also provides statistics on the success and popularity of Microsoft Teams.
Customer Service Trends
Customers' expectations for the service your organization delivers is evolving as rapidly as the technology to deliver it. This infographic highlights some of the key standards Microsoft can help you achieve.
J Walter Thompson Unlocking creativity with Microsoft Teams
Creativity is like a living organism. It requires the right conditions to appear, careful nurturing to become more capable, and a diverse ecosystem to thrive. However, just like any organism, it can disappear in an instant if its environment doesn't provide the conditions it needs to grow and reach its full potential.
Ironically, nothing generates the mass extinction of creative ideas faster than alienating cubicles. So organizations quickly began to change from the inside to create environments that foster innovation and dynamic work methodologies. With the advent of digital, they realized that not only did physical spaces need to change, but also their digital counterparts. Let's face it—when was the last time you read a company-wide email reply and thought it was a good thing?
In this video, you'll learn the inspiring example of how J. Walter Thompson—one of the largest communication agencies in the world—has mastered the art of digital collaboration thanks to Microsoft Teams. From collaborating with the world's leading experts in prosthetics to give a veteran the ability to once again swim with his family, to simply networking and having fun, you'll see how Teams is much more than a work tool—it's a hub for inspiration and creativity.
J Walter Thompson Unlocking creativity with Microsoft Teams
Creativity is like a living organism. It requires the right conditions to appear, careful nurturing to become more capable, and a diverse ecosystem to thrive. However, just like any organism, it can disappear in an instant if its environment doesn't provide the conditions it needs to grow and reach its full potential.
Ironically, nothing generates the mass extinction of creative ideas faster than alienating cubicles. So organizations quickly began to change from the inside to create environments that foster innovation and dynamic work methodologies. With the advent of digital, they realized that not only did physical spaces need to change, but also their digital counterparts. Let's face it—when was the last time you read a company-wide email reply and thought it was a good thing?
In this video, you'll learn the inspiring example of how J. Walter Thompson—one of the largest communication agencies in the world—has mastered the art of digital collaboration thanks to Microsoft Teams. From collaborating with the world's leading experts in prosthetics to give a veteran the ability to once again swim with his family, to simply networking and having fun, you'll see how Teams is much more than a work tool—it's a hub for inspiration and creativity.
Microsoft Cortana unlocks data's full potential
Modern business is being transformed by three major trends: Big data, the cloud and intelligence. The winners will master all three. Learn how Microsoft Cortana can get you there by unlocking the full potential of your data. Remove the divide between IT and the business side of your operation and empower your whole workforce to access data and drive better decisions. Transform data into intelligent action with Power BI and Microsoft Azure.
CWPS uses Microsoft Teams to reimagine sales project workflows
How can your organization benefit from Microsoft Teams? Learn from Frank Lusko, the EVP of Sales and Marketing at CWPS, to hear how his sales team has benefited from this collaboration tool through features such as notification alerts and planner scheduling.
Wednesday, September 9, 2020
Don't miss another post! Subscribe now.
Data locked in silos prevents your teams from fully accessing all the info they need to remain competitive. Microsoft Power BI and Azure give your team the ability to leverage a secure, simple-to-manage infrastructure to analyze data and view reports when and where they're needed --across any device, online and offline.
Make collaboration and data sharing easier and more engaging across teams with stunning visuals; plus, simple data discovery and reporting. Discover how Power BI can transform analytics with business intelligence like you've never seen before.
Protect the Privacy of Your Microsoft Teams Meetings
With the increased usage of Microsoft Teams to conduct virtual meetings, the need for tactical best practices to protect your privacy from intruders is also on the rise. This thought leadership article explores how to protect the privacy of your Microsoft Teams Meetings with easy ways to mitigate the risk of such problems by updating your settings.
The Future of Productivity: Teamwork and Collaboration
Long gone are the days when the bulk of office communication was made via lengthy, often incomprehensible email threads. Also going extinct—thankfully— are the colossal company-wide emails that were often responded to by recipients using the "reply all" button.
Today's corporate communication is evolving—not to the Orwellian, drone-like future portrayed in the movies, but toward a more multimedia-focused and casual approach. Nowadays, boring project management software is losing traction to intuitive digital tools such as Slack or Microsoft Teams which enable communication and collaboration to happen from a single platform.
In this article, you'll learn about the major trends that are transforming office communications around the world. You'll also gain insight into how several industry leaders envision the future of collaboration, and what tools they're using within their organizations to push forward projects worldwide.
Tuesday, September 8, 2020
Create and use private channels in Microsoft Teams
With Microsoft Teams private channels, you can have focused, private conversations with specific people on your team. This Microsoft Teams tutorial video will show you how to create private channels as you're working remotely.
Create customers for life | Dynamics 365 Customer Service
This video showcases how Microsoft Dynamics 365 streamlines the process to delivering a complete and fulfilling customer service interaction with fast, personalized, intelligent support.
Virgin Atlantic improves internal customer service with Power BI and PowerApps
At Virgin Atlantic, Manuela Pichler and the Business Systems Development team is focused on being the world's most-loved airline -- a goal that requires creating quick wins and tactical development solutions. To achieve this goal, Manuela adopted Microsoft PowerApps to simplify and accelerate app development by connecting business data with Power BI.
Watch this video to discover what Manuela and her team are able to achieve by using Microsoft Modern BI to simplify collaboration and data sharing and get quick access to data insights anytime and anywhere. From improving customer service to ensuring safety and compliance to sparking innovation -- Microsoft PowerApps and Dynamics 365 give Virgin Atlantic everything it needs to help business and field workers excel while bringing more love to the travel experience.
The 7-step partner mini-guide to onboarding customers
Organizations don't make the jump to digital collaborations overnight. It takes months—or even years, depending on their size—of careful planning and strategy to come up with a transition plan that doesn't compromise operations while everybody gets onboarded.
It's our job, then, to guide our clients and partners as to the best way they can make their digital plans happen. Of course, this isn't always easy—some organizations have highly rigid and complex structures that can take a while to adapt and integrate new technologies, while others may have multiple stakeholders who need to be consulted during each stage of the process. Either way, a clear and well-established roadmap goes a long way toward ensuring the process goes as smoothly as possible.
That's why we've created this infographic—to provide you with 7 time-tested steps that can make your customers' Microsoft Teams adoption as seamless as possible. Use it as a handy cheat sheet for yourself or your sales teams, or bring it along to executive meetings for a visually impactful way of presenting a solid implementation strategy that's recommended by Microsoft.
The 7-step partner mini-guide to onboarding customers
Organizations don't make the jump to digital collaborations overnight. It takes months—or even years, depending on their size—of careful planning and strategy to come up with a transition plan that doesn't compromise operations while everybody gets onboarded.
It's our job, then, to guide our clients and partners as to the best way they can make their digital plans happen. Of course, this isn't always easy—some organizations have highly rigid and complex structures that can take a while to adapt and integrate new technologies, while others may have multiple stakeholders who need to be consulted during each stage of the process. Either way, a clear and well-established roadmap goes a long way toward ensuring the process goes as smoothly as possible.
That's why we've created this infographic—to provide you with 7 time-tested steps that can make your customers' Microsoft Teams adoption as seamless as possible. Use it as a handy cheat sheet for yourself or your sales teams, or bring it along to executive meetings for a visually impactful way of presenting a solid implementation strategy that's recommended by Microsoft.
A New Generation of Intelligent Chatbots Will Transform the Way Services Are Delivered
Chatbots are already used by many organizations, but their flexibility, functionality and value can vary widely. As you consider the adoption of virtual agent technology in your own enterprise, you need to be sure you've done your homework at the front end to understand what problems you want to solve and what business results you hope to achieve. This article from Forbes examines best practices for implementing virtual agents in your organization.
Wednesday, September 2, 2020
Social Asset A: Expand Collaboration
Customize and expand your remote collaboration with @Microsoft Teams, keeping your team engaged, connected, and secure. Subscribe now!
Satya Nadella On Microsoft's New Age Of Intelligence
"Microsoft was born to do a certain set of things. We're about empowering people in organizations all over the world to achieve more. In today's world, we want to use AI to achieve that."
That's Microsoft CEO Satya Nadella, crisply explaining the company's artificial-intelligence vision in an interview with Fast Company. Read the article for a look at how Microsoft aims to tie everything from Cortana to HoloLens to Office to Azure into one amazing AI experience.
A single digital workspace that connects ideas, projects, and people. Subscribe to learn more about Microsoft Teams.
As the world becomes increasingly connected, continuous product innovation in the Modern Workplace provides growing opportunities for today's organizations to deliver customized business solutions to their customers.
In this digital landscape, the demand for unified solutions is stronger than ever, with 88 percent of Microsoft customers agreeing that having all their solutions together in one place saves them time. These same companies also estimate that they've saved nearly $5 million over three years from not having to switch back and forth between apps.
So how exactly are organizations adapting to these trends? Subscribe now to get the answer to this question and many others regarding Modern Workplace, digital collaboration, and Microsoft solutions.
Tuesday, September 1, 2020
Deliver always-on service with Dynamics 365 Virtual Agent for Customer Service
Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate in order to deliver exceptional customer service.
Personalized Experiences
In today's content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale.
Personalized Experiences
In today's content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale.
Microsoft Teams at 3: Everything you need to connect with your teammates and be more productive
Microsoft Teams continues to invest in experiences that will make it easier for teams to communicate and collaborate. This article by Jared Spataro, Corporate Vice President for Microsoft 365, informs how new capabilities reflect commitment to two things: building the very best online meeting experience for customers and bringing technological solutions to traditionally underserved professionals, including Firstline and healthcare workers.
The latest features include new integration between Teams and RealWear head-mounted devices, real-time noise suppression during meetings, booking apps, pop out chats, the raise hand feature, and more
How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
By the 2020s, only 25% of companies on the S&P 500 will be ones that exist today. An astounding 75% will be companies not on the index today. Check out this infographic to for an overview of how Power BI helps organizations thrive in a world of change by delivering insights to anyone, anywhere at any time.
View: How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
By the 2020s, only 25% of companies on the S&P 500 will be ones that exist today. An astounding 75% will be companies not on the index today. Check out this infographic to for an overview of how Power BI helps organizations thrive in a world of change by delivering insights to anyone, anywhere at any time.
View: How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
By the 2020s, only 25% of companies on the S&P 500 will be ones that exist today. An astounding 75% will be companies not on the index today. Check out this infographic to for an overview of how Power BI helps organizations thrive in a world of change by delivering insights to anyone, anywhere at any time.
View: How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
HRI uses Microsoft Teams to streamline research
Medical researchers have one of the most critical jobs in the world. It's imperative, therefore, that every second of their workday is dedicated to discovering new ways to improve human health. Likewise, enabling researchers to effortlessly share their work with colleagues around the world can make a huge the difference.
Watch this video to learn how Health Research Institute (HRI) is using Microsoft Teams to enable its researchers to seamlessly communicate, collaborate, and help each other in over 150 international projects per year.
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