Tuesday, October 27, 2020
Security Azure Infographic
Securely harness the power of the cloud with Azure Advanced Threat Protection. This infographic outlines how your organization can trust Azure Advanced Threat Protection as it provides real-time security at enterprise scale, detect threats quickly, and allows your business to stay focused on what's important.
Drive security and compliance across the entirety of your business. Learn more about Microsoft 365.
Regardless of the nature of your organization, keeping your data secure and ensuring compliance are two of the most demanding priorities. After all, what good is creativity, efficiency, and talent if they can get easily stolen, copied, or shut down because of outdated technology?
The good news is that even though these requirements are as crucial as they've ever been, never before have businesses been vested with so many alternatives to customize the way they do business. In fact, the cloud has allowed organizations to shift their manpower from security and compliance to increasing productivity and innovation.
Subscribe now to learn about digital transformation success stories and how you can ensure your business remains secure and compliant with Microsoft.
24 Hour Fitness uncovers data insights to create personalized customer experiences
24 Hour Fitness stands out in a crowded wellness industry not just for its innovative approach to fitness but for its personalized approach to member services. The company is applying data analytics to member marketing by connecting Microsoft Dynamics 365 with Adobe Experience Cloud hosted on Microsoft Azure to personalize messages to millions of members at its 400-plus US health clubs.
Making choices with data and AI
How do we, as human beings, make decisions? While most people would like to believe that they take a rational, calculated approach by considering all the variables, research shows that we go with our "gut feeling" instead about 95 percent of the time. In his Forbes article entitled "Making Choices With Data And AI," author Mark Robinson discusses the proper role of AI in human decision making. AI shouldn't be making decisions for us, he contends, but rather, guide us by interpreting the data at hand and presenting the facts and variables surrounding a given choice—effectively balancing out our "gut feeling" with rational objectivity. Read the full article to learn how AI-assisted decision making can help guide your business toward greater growth and success by mitigating human bias in choice.
The leading South African law firm steps up digital innovation to build the legal practice of tomorrow
With over 150 years of history and experience in the legal market, Webber Wentzel has become one of South Africa's most prominent law firms, operating at the forefront of legal services and home to the country's longest-standing pro bono practices. The firm aims to act as a beacon of innovation for the industry. In this video, see how Webber Wentzel has taken advantage of the capabilities of Office 365 to create a more efficient and collaborative workplace for its teams, while facilitating and securing client interactions.
Monday, October 26, 2020
7 ways AI can help improve decision making for marketers
No longer just science fiction, AI has the potential to radically change just about every aspect of modern life, especially business. From automating simple tasks to more complex feats like uncovering insights from massive volumes of unstructured data, AI is fast emerging as one of the centerpieces of digital transformation, not least of all for its ability to assist with critical business decisions. View the infographic to discover seven ways how AI can help drive better decisions for marketers, and for businesses in general.
View: 7 ways AI can help improve decision making for marketers
The City of Houston: Security as a job
Ensuring citizen safety is the utmost concern of any local government. With so many things that can go wrong at any given time, it pays to have the best technology available aiding these efforts to enable accurate situation analysis, quick response times, and effective monitoring of the response teams involved. Fortunately, digital transformation has empowered the rapid evolution of cities' response protocols and opened the door for new capabilities to be integrated into their existing efforts.
In this video, you'll learn how the City of Houston has embraced digital, and the IoT to ensure disaster recovery and response, keeping schools safe, and guaranteeing transportation, trust, and mobility.
Wednesday, October 21, 2020
Subscribe today. Be future-ready tomorrow.
If you're like most organizations, you've probably already invested in data technologies for the express purpose of uncovering actionable insights from your business data. But have you given any thought as to how these technologies can complement one another over time to create a truly agile and responsive data solution--one that not only provides insights today, but can accommodate changing business needs and conditions tomorrow? Subscribe now to learn how Microsoft Power Platform--comprising Power BI, Power Apps, and Microsoft Flow--can help you build the foundation for an end-to-end data analytics solution that's got you covered in the present and the future.
9 tips for meeting with Microsoft Teams
Microsoft Teams enables you to host and participate in more productive meetings and invite anyone to join you. This makes Teams a perfect solution where you can communicate and meet with anyone inside or outside your organization - even if they are not a Teams user. This blog offers nine tips to having more productive meetings with attendees in and outside your organization.
Tuesday, October 20, 2020
Airport security officer-turned-developer helps Heathrow book a faster journey to digital transformation
At Heathrow Airport, an airplane takes off every 45 seconds and nearly 80 million passengers are served annually, making it the busiest airport in Europe. As you might imagine, daily activities involved in running the airport--such as baggage handling, security, maintenance, and the like--add up to a staggering volume of paperwork that requires an equally staggering number of hours to complete. Amidst the bustle, one security officer identified a way that Heathrow could save both time and resources by digitizing certain security processes. He researched several Microsoft Power Platform blogs, taught himself how to code, and used Power BI, Power Apps, and Microsoft Flow to create a suite of apps that has not only saved 288 hours in data entry and eliminated 11,000 sheets of paper for security operations, but has also helped Heathrow Airport leap forward on its digital transformation journey. Watch the video to see how airport security officer Samit Saini helped transform Heathrow--and his own career--using Microsoft Power Platform.
Deliver connected and empathetic customer experiences
Deliver connected and empathetic customer experiences.
Saving Money with Microsoft Teams
Microsoft Teams helps companies improve access to information and free up workers to focus on high-value activities, thus reducing operating costs, accelerating time-to-market, and fostering greater innovation.
Tivoli Gardens delights guests with Dynamics 365 Customer Insights
Tivoli Gardens, the world's second-oldest and the most beloved amusement park in Europe, continues its long tradition of imagination and innovation with Dynamics 365 Customer Insights.
Monday, October 19, 2020
Ciacci Piccolomini d'Aragona winery creates a perfect blend of tradition and technology with Microsoft Teams
Microsoft Teams provides virtual solutions in response to an unexpected crisis.
For three generations, the Bianchini family has been creating exceptional wines on their idyllic estate, maintaining the traditions of a historic estate while staying one step ahead of the latest developments in the world of wine. With the recent COVID-19 pandemic and trade shows postponed and international travel impossible, everything changed. The Ciacci winery responded by turning to Microsoft Teams. To keep the business thriving, they moved quickly to replace in-person gatherings with virtual wine tastings using Teams meetings. Family members also used Teams to work together and connect with partners and suppliers, making the adjustment a perfect balance of tradition and technology.
Wednesday, October 14, 2020
Enhance and automate the way you communicate with your customers. Learn more about bot integration for Microsoft Teams.
Your customer service teams have a lot on their plate. Not only do they have to troubleshoot problems efficiently, they must also deal with upset or worried clients while they do so. And to add another challenge, they have the added pressure of knowing that a single misstep can potentially have devastating consequences for their business' finances and reputation.
Thankfully, digital transformation has equipped today's customer service teams with the technology they need to be better prepared for their next customer encounter. Now, artificial intelligence has enabled client-facing teams to come prepared with accurate data to better understand a customer's issue and solve it effectively.
Subscribe now to learn how you can utilize the advanced bot integration capabilities of Microsoft Teams to enable effective communication with your clients and create outstanding customer experiences.
Tuesday, October 13, 2020
Enable Always On Service
Enabling Always On service empowers agents and operations to provide an efficient personalized response across channels. This video highlights the many benefits your organization and customers will enjoy when you use powerful tools from Microsoft.
Digital transformation isn't what you think it is--so what is it?
When the same phrase is used so frequently and over an extended period of time, two things typically happen: first, it officially achieves buzzword status; and second, it begins to lose its meaning. Among the tech industry's pool of du jour buzzwords, perhaps none is more prominent and overhyped--if not misunderstood--than "digital transformation." In his insightful Forbes article entitled "Digital Transformation Is Not What You Think It Is," author Jamie Notter argues that it is culture, and not digital, that today's organizations should focus on when it comes to digitally transforming themselves. In other words, identify what cultural changes will help make your business successful, then adopt technology to support and advance those goals. Check out the full article to get Mr. Notter's unique take on what "digital transformation" really means for your business--and more important, what it really entails.
Remote Assist
Remote Assist empowers technicians to collaborate more efficiently by working together from different locations with Dynamics 365. This infographic highlights the many benefits to employee productivity and customer satisfaction.
Remote Assist
Remote Assist empowers technicians to collaborate more efficiently by working together from different locations with Dynamics 365. This infographic highlights the many benefits to employee productivity and customer satisfaction.
Prioritize culture during digital transformation
For many organizations, digital transformation means integrating digital into every facet of the business, making digital the focus of every activity and process. But is that really the right approach? For a growing number of businesses, digital is increasingly being viewed as an enabler of broader business objectives rather than the end state or goal. In other words, many businesses are identifying what cultural changes need to take place to bring about success, and then adopting digital technologies to achieve that success. Like digital transformation itself, this shift in mindset is a journey--starting with recognizing the obstacles to digital transformation, the key attributes of a true digital culture, and how to overcome the former to become the latter. View the infographic to see what the journey's all about.
Combi Terminal Twente accelerates shipping operations AI-trained AtBot in Teams
Customers are unforgiving, especially when their products and services are on the line. For businesses in the transportation industry, taking the time to carefully review every little detail is crucial to ensuring their customers get their goods when they need them, where they need them.Problem is, time is also money, and finding the sweet spot between efficient and quality customer service is an everyday challenge for global transport companies like Combi Terminal Twente (CTT).
In this video, you'll learn how CTT is leveraging the integration capabilities of Microsoft Teams to provide global customer support powered by AtBot and give clients the ability to track their goods anytime, anywhere.
Monday, October 12, 2020
McCann & MullenLowe - Microsoft Teams Case Study
When bringing two companies together through acquisitions, you are often bringing in a different culture with different technology. This can often make it difficult to efficiently collaborate. Sharing files and streamlining communication is a common problem. Two of the leading agency networks, McCann and MullenLowe, needed help to create a single platform which enabled their employees to work together through close collaboration. Microsoft Teams provided the solution they were looking for.
Wednesday, October 7, 2020
Don't just see your data--visualize it with Power BI. Subscribe now and never overlook a post.
Anyone can see their data--very few can make sense of it. But with Microsoft Power BI, you'll be able to not only visualize your data, but also extract insights from it to help modernize and streamline your business. Power BI, alongside Microsoft Azure and other Microsoft tools, offers an unbeatable solution for performing real-time analytics, visualizing the results, and leveraging insights to improve business processes, increase productivity, and ultimately gain a competitive edge. Subscribe now to learn how Power BI can help you see your business in a whole new way.
View: Don't just see your data--visualize it with Power BI. Subscribe now and never overlook a post.
5 ways to lead effective virtual meetings with your remote teams
With virtual meetings, your team can connect from across the globe. In this article, read five tips to help you ensure high productivity and efficiency during your virtual meetings. You'll also learn techniques for keeping cameras on, connecting with your people with empathy, asking if there's anything they need, ensuring there's space for attendees to share their thoughts, and setting an agenda with an outline.
How We Saved Our Culture of Collaboration: Tech Was the Means for Easing the Pain of Rapid Growth
What qualifies as a successful collaboration tool? The short (and kind of obvious) answer is: one that gets people to use it. In other words, your large investment in a new platform may have proven useless unless that platform resonates with your workforce. This is why today's leading platforms like Microsoft Teams, Slack, and Workplace by Facebook have put customization and convenience at the top of their to-do list. And it's paying off immensely, with the industry expected to reach a value of $60 billion by 2023.
So what's the secret sauce behind the success and massive adoption of these platforms? Read this article to gain spot-on insights into how modern collaboration software has evolved to earn its place in the hearts—and devices—of today's millennial workforce.
Tuesday, October 6, 2020
Streamline solutions with Microsoft Teams
Using Microsoft Teams helps you save time by having all solutions in one place for improved collaboration and information sharing. Foster a collaborative environment and embrace the upside of teamwork - frictionless sharing that makes good ideas exceptional.
TruGreen's new take on technology—a catalyst for greener lawns and happier customers
Recently TruGreen, America's largest lawn care company, embarked on an all-up digital transformation—driving towards a culture of continuous innovation for its customers and associates. In this video, company CIO Ayman Taha talks about teaming up with Microsoft to develop a new AI-enabled virtual agent bot and augment its customer self-service mobile app with AI driven image recognition.
Data analyst and "oldest nerd in Guatemala" with ALS types with his eyes to modernize his clients' businesses
Can you teach an old nerd new tricks? For Otto Knoke, the self-proclaimed "oldest nerd in Guatemala" who has suffered from ALS for 20 years, the answer is a resounding yes. An admitted (and proud) workaholic, the 60-year-old data analyst is a well known fixture of the Guatemalan business community, having helped modernize the banking industry by introducing ATMs into the country 20 years ago. Sadly, right around that same time, Knoke was diagnosed with ALS (better known as Lou Gehrig's disease), and was told he only had two years to live. But rather than give in to the disease, Knoke relentlessly researched ways in which technology could help him overcome his condition and thrive--a determination and drive which has paid off. Today, some two decades later, Knoke has become the first person in Guatemala to use Microsoft's new eye-tracking software for Windows 10, called Eye Control, enabling him to literally type with his eyes and use Microsoft Power BI to analyze his clients' business data. For Knoke, who has always been a tech early adopter, this revolutionary Microsoft technology has not only helped his business continue to boom, but more important, it's enabled him to communicate more meaningfully with his loved ones and strengthen those relationships. Watch this truly fascinating and inspiring video to learn Otto Knoke's full story.
Data analyst and "oldest nerd in Guatemala" with ALS types with his eyes to modernize his clients' businesses
Can you teach an old nerd new tricks? For Otto Knoke, the self-proclaimed "oldest nerd in Guatemala" who has suffered from ALS for 20 years, the answer is a resounding yes. An admitted (and proud) workaholic, the 60-year-old data analyst is a well known fixture of the Guatemalan business community, having helped modernize the banking industry by introducing ATMs into the country 20 years ago. Sadly, right around that same time, Knoke was diagnosed with ALS (better known as Lou Gehrig's disease), and was told he only had two years to live. But rather than give in to the disease, Knoke relentlessly researched ways in which technology could help him overcome his condition and thrive--a determination and drive which has paid off. Today, some two decades later, Knoke has become the first person in Guatemala to use Microsoft's new eye-tracking software for Windows 10, called Eye Control, enabling him to literally type with his eyes and use Microsoft Power BI to analyze his clients' business data. For Knoke, who has always been a tech early adopter, this revolutionary Microsoft technology has not only helped his business continue to boom, but more important, it's enabled him to communicate more meaningfully with his loved ones and strengthen those relationships. Watch this truly fascinating and inspiring video to learn Otto Knoke's full story.
Data analyst and "oldest nerd in Guatemala" with ALS types with his eyes to modernize his clients' businesses
Can you teach an old nerd new tricks? For Otto Knoke, the self-proclaimed "oldest nerd in Guatemala" who has suffered from ALS for 20 years, the answer is a resounding yes. An admitted (and proud) workaholic, the 60-year-old data analyst is a well known fixture of the Guatemalan business community, having helped modernize the banking industry by introducing ATMs into the country 20 years ago. Sadly, right around that same time, Knoke was diagnosed with ALS (better known as Lou Gehrig's disease), and was told he only had two years to live. But rather than give in to the disease, Knoke relentlessly researched ways in which technology could help him overcome his condition and thrive--a determination and drive which has paid off. Today, some two decades later, Knoke has become the first person in Guatemala to use Microsoft's new eye-tracking software for Windows 10, called Eye Control, enabling him to literally type with his eyes and use Microsoft Power BI to analyze his clients' business data. For Knoke, who has always been a tech early adopter, this revolutionary Microsoft technology has not only helped his business continue to boom, but more important, it's enabled him to communicate more meaningfully with his loved ones and strengthen those relationships. Watch this truly fascinating and inspiring video to learn Otto Knoke's full story.
Amplify your apps with Microsoft Teams Developer Platform
Collaboration software is evolving. These days, just having chat-based capabilities is simply not enough, as anyone who's ever received nefarious "check your email" messages can relate. That's why leading enterprises are constantly striving for integration and convenience. After all, using multiple logins, juggling a dozen passwords, and getting bombarded with useless DMs is no one's idea of an efficient workspace.
Today, our collaboration tools have become increasingly integrated with each other. Chat-based applications can now send files, serve as online storage for critical project management, and function as digital meeting rooms. This not only saves time, but also enables valuable reporting and management capabilities that are crucial for today's global businesses.
In this infographic, you'll get familiarized with the Microsoft Teams Developer Platform and how it can be leveraged to extend the effectiveness of your existing apps as well as create new ones that maximize your teams' efforts.
View: Amplify your apps with Microsoft Teams Developer Platform
Amplify your apps with Microsoft Teams Developer Platform
Collaboration software is evolving. These days, just having chat-based capabilities is simply not enough, as anyone who's ever received nefarious "check your email" messages can relate. That's why leading enterprises are constantly striving for integration and convenience. After all, using multiple logins, juggling a dozen passwords, and getting bombarded with useless DMs is no one's idea of an efficient workspace.
Today, our collaboration tools have become increasingly integrated with each other. Chat-based applications can now send files, serve as online storage for critical project management, and function as digital meeting rooms. This not only saves time, but also enables valuable reporting and management capabilities that are crucial for today's global businesses.
In this infographic, you'll get familiarized with the Microsoft Teams Developer Platform and how it can be leveraged to extend the effectiveness of your existing apps as well as create new ones that maximize your teams' efforts.
View: Amplify your apps with Microsoft Teams Developer Platform
How NASCAR team Hendrick Motorsports uses Microsoft Teams to win races
For the 2018 racing season, NASCAR imposed new regulations on competitors, including limiting the number of team members allowed on the track during races. For legendary race team Hendrick Motorsports, this meant that many of the race-day crew would now need to perform their critical duties remotely from the team headquarters in Concord, NC. Hendrick Motorsports adjusted to the new regulations with technology, by making Microsoft Teams their new hub for all race communications and decision making.
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