Wednesday, December 23, 2020
8 Ways IoT Devices Can Improve Your Business Office
By now, you're very aware of the hugely successful IoT implementations some companies have released into the market. Wearables, smartphones, smart cars, and even smart traffic lights have made headlines across the world. But what about the stuff that doesn't make headlines? Some IoT applications—such as those we use around the office—may not be as exciting as others, but that doesn't mean they aren't as useful or interesting.
In this article, you'll learn about IoT applications that are revolutionizing the workplace and how each of them can add value to products and services we didn't even know could be automated. From coffee machines to smart office heat mapping, these are 8 ways your office could be getting smarter in the near future.
Enable accessible, secure data for stakeholders and employees. Learn more about Microsoft 365.
In the digital age, more and better data is key to making informed decisions that can have long-lasting impacts on an organization. But procuring, analyzing, and extracting insights from massive amounts of information isn't enough anymore. To truly empower business intelligence, organizations must provide every stakeholder, decision-maker, and employee with easy access to the data they need to make proper decisions and enjoy richer experiences.
Subscribe now to learn how Microsoft 365 can digitize your business through secure, flexible applications that enable insights and collaboration across your organization.
View: Enable accessible, secure data for stakeholders and employees. Learn more about Microsoft 365.
RapidDeploy helps first responders defend public safety with Azure Sentinel
RapidDeploy creates its Cloud Aided Dispatch systems to help first responders act quickly to protect the public. There's a lot at stake, and the company's cloud-native platform must be secure against an array of serious cybersecurity threats. So, when RapidDeploy implemented a Security Information and Event Management (SIEM) system, it chose Microsoft Azure Sentinel, one of the world's first cloud-native SIEMs. See the full story in the video below.
Tuesday, December 22, 2020
What is Power BI?
This video shows an overview about how Power BI from Microsoft transforms data into useful information for businesses to make smarter decisions and run better. Power BI is a suite of business analytics tools to analyze data and share insights that can be accessed anywhere, with anyone, and is automatically updated in real time.
Securing the hybrid cloud with Azure Security Center and Azure Sentinel
Infrastructure security is top-of-mind for organizations managing workloads on-premises, in the cloud, or hybrid. Azure Security Center provides unified security management by identifying and fixing misconfigurations and providing visibility into threats to quickly remediate them. Azure Sentinel collects data from Azure Security Center. Learn more about this integrated and efficient solution in this article.
Create a connected business powered by Microsoft
Imagine you've worked hard to plan and strategize your IoT roadmap. You've finally established what devices you want to connect and how you're going to use that data to drive growth for your business. You've also convinced the board and other stakeholders about your strategy and have gotten the green light to begin ASAP. So you're all set, right? Well, not exactly. What's missing is one of the most challenging and crucial steps for most companies—one that can completely make or break your entire initiative: choosing the correct platform on which to execute your IoT program.
Ideally, you want a platform that allows devices to connect seamlessly —of course—but you also need flexibility, scalability, security, and the ability to transform data into dashboards to obtain insights.
In this infographic, you'll learn how Microsoft IoT Central meets all of these requirements while delivering an intuitive and highly customizable UI that can and will adapt to your business, not the other way around.
City of Houston: Data accessibility
Making relevant information accessible to the thousands or millions of people who need it is among the top priorities of any public institution. Thanks to cloud technology and modern enterprise software, this critical goal is now significantly easier to achieve. Simply opening a one-way communication channel isn't good enough, though. Citizens also need seamless mechanisms for voicing concerns, downloading documentation, requesting public services, and obtaining assistance from public employees when they need it.
In this video, you'll see how the city of Houston, Texas, has made modernization, digital transformation, and data accessibility a reality for its employees and citizens via Microsoft 365.
Microsoft Sentinel
Azure Sentinel is intelligent security analytics for your entire enterprise. Collect data, detect threats, investigate incidents, and rapidly respond with Sentinel.
Monday, December 21, 2020
Proactive insights compliance regulation infographic
This infographic highlights the many benefits of using Microsoft's cloud-based services within Power BI. With multi-layered security, quick threat detection and response from AI signals, and the ability to proactively safeguard your data and streamline compliance to meet regulation needs, you can feel confident about where your data is being stored and secured.
Wednesday, December 16, 2020
Subscribe
Simplify and fortify with Microsoft Security solutions, wherever you work. For more insights, news, and features, subscribe to our channels now.
Create enterprise grade semantic models and build powerful BI reports
Transform your valuable insights into powerful actions. Subscribe and stay informed with Ayers Technology Group to learn more about building a long-term relationship with your customers and selling smarter.
View: Create enterprise grade semantic models and build powerful BI reports
Leading the IoT: Gartner insights on how to lead in a connected world
The IoT is changing today's organizations into digital businesses. It's also creating innovative business models, boosting efficiency, and fostering engagement in both employees and customers. Change is not always smooth, however. Sometimes the only way to adapt and stay relevant is by radically reinventing the way things have been done in the past, which can be a painful process for some companies.
There are other barriers to entry for IoT as well: most enterprises don't know where to start implementing the technology; moreover, if strategies do exist, there's almost always a conflict regarding who owns them. During these discussions, it's the job of the CIO to fill the resulting IoT leadership void.
This book provides CIOs and IT leaders with a solid foundation for starting business conversations, developing initiatives, and creating successful IoT strategies with a quick time-to-market. Subscribe now to download your copy.
View: Leading the IoT: Gartner insights on how to lead in a connected world
Tuesday, December 15, 2020
Top 10 devices you need to secure in 2020
As IoT devices become increasingly more intertwined in our modern lives, we must come to terms with the fact that each device represents a potential risk for stolen or compromised data. Cybercriminals are constantly looking for new targets to exploit, and unprotected IoT devices are an especially vulnerable way for hackers to tap into our personal and business accounts and cause major damage. It's critical for organizations to minimize potential security breaches by leveraging enterprise-grade network security and protecting employee-owned devices through secure BYOD programs.
In this article, you'll learn about the top 10 devices that hackers can potentially use to compromise your business. You'll also get insights into how these devices can be shielded against prying eyes.
St. Luke's University Health Network secures digital health transformation with Microsoft 365
St. Luke's University Health Network (SLUHN) looks to the cloud to define a new way of providing health services of its ten hospitals and 300 sites across ten counties in Pennsylvania and New Jersey. This video outlines how the health network embarked on a digital health transformation journey using the Microsoft 365 productivity cloud to empower more than 15,000 employees. The intuitive tools protect sensitive information in cloud applications, simplifying security with interoperable solutions to save time while enhancing the hospital network's security posture. In turn, this optimizes health team collaboration and improves patient experience.
Marston's raises the bar with Microsoft Dynamics 365 Customer Insights
Great food and good beer are always on the menu at Marston's. With nearly 200 years of experience and 1,500+ pubs in the UK, Marston's knows how important social and leisure time is, and they strive to deliver the best customer experience with Microsoft Dynamics 365 Customer Insights. See how they do it in this video.
FINNING | Challenges and Opportunities with IoT Apps on Azure Cloud
Every role within an organization needs specific tools and data to do their job as best they can. This task is more complex than it sounds, though. Without the required scalability and customization options, even small businesses can struggle when obtaining relevant information, let alone large, multinational corporations.
If done right, however, the payoff is well worth it. Companies gain access to previously untapped data sources and the ability to filter such data according to each person's role within the organization. When combined with the right integrated productivity tools and digital collaboration software, this allows for unparalleled levels of adaptability, efficiency, and risk management.
In this video, you'll learn how Finning has utilized IoT to connect its entire organization, enabling each person to view relevant data depending on their role within the company.
A multilayered approach to data protection
For businesses in the digital age, cloud technology has become a key enabler of growth and innovation. But no great opportunity is without risk, and moving to the cloud also means having to secure enterprise data as it travels into and out of organizations. Today's leading enterprise cloud platforms provide organizations with the compliance and security they need to protect their data, regardless of scale or region.
In this infographic, you'll learn how Microsoft 365 E5 uses a multilayered approach to protecting sensitive information and provides the insights you need to optimize your organization's security.
Monday, December 14, 2020
Navigate data protection and risk in the cloud era
Microsoft invests in compliance and risk management to help your customers more easily protect and govern their data, address regulations and standards, and mitigate insider risks. The how-to guidance article announces new capabilities in Microsoft 365 that use machine learning and intelligence to help your customers address compliance and risk management in their organizations.
Wednesday, December 9, 2020
Inspire and empower employees with cloud-based collaboration. Get started with Microsoft 365.
Today's organizations need flexible, secure, and intuitive digital tools that allow employees to perform their jobs from virtually anywhere. Organizations also require seamless collaboration capabilities that foster innovative ideas and allow them to mature into high-impact initiatives. Thankfully, getting the most out of the industry's leading productivity applications has never been easier.
Subscribe now to learn how you can transform your business into a modern, cloud-based workplace with the help of Microsoft 365.
View: Inspire and empower employees with cloud-based collaboration. Get started with Microsoft 365.
UNICEF inspires donors with Microsoft Dynamics 365 Customer Insights
In 2019, UNICEF Netherlands came together with Microsoft Dynamics 365 Customer Insights to better understand, engage, and retain donors, turning them into lifetime supporters to garner critical support for UNICEF's mission. UNICEF works across 190 countries and territories to reach the most disadvantaged children and adolescents, and to protect the rights of every child, everywhere.
UNICEF and Microsoft embarked on a global partnership focused on empowering, educating, and protecting displaced children and young people through technology. Together, they are committed to scaling their unique strengths - technology, expertise, resources, and advocacy to transform the lives of vulnerable children and young people.
Tuesday, December 8, 2020
Incredible Real-World Applications Prove the IoT Is Here to Stay
As author Peter Daisyme accurately puts it, "While many people debate whether little computers in wrist devices, clothing, refrigerators and vehicles will truly change our lives, actionable change is already occurring on the business application side of the IoT." Regardless of which side of the argument you're on, the impact the IoT is having in our societies at a macro level is undeniable.
While you're reading this, devices that measure and predict air pollution, vehicle traffic levels, machine failure rates, fire warnings, and crime rates are being employed to improve the lives of hundreds of thousands of people. And as cities and businesses become more interconnected by the hour, we'll find more and more useful ways in which the IoT can help us better utilize our resources and lift the burden we put on our environment.
In this article, you'll gain deeper insights into how IoT devices are being used by companies and governments alike to obtain accurate data across many potentially life-saving use cases. You'll also learn about what the future holds in store for us as cities powered by artificial intelligence become near-sentient beings capable of reacting in real time to the habits and living conditions of their inhabitants.
Overview of Microsoft Defender ATP
Learn how Microsoft Defender Advanced Threat Protection delivers preventative protection, post-breach detection, automated investigation, and response for enterprise networks. Watch this video for an overview.
The 3 phases of an effective IoT strategy
IoT is quickly becoming the most important business revolution of the digital age, with its implications being felt across all industries worldwide. However, unlocking the true potential of IoT requires not only a clear roadmap with specific objectives, but also a solid front-end and back-end infrastructure that's capable of making sense of the data obtained. It's for this reason that both public and private organizations sometimes struggle when implementing a successful IoT strategy and fail to reach the desired return-on-investment (ROI).
To address the risks you may encounter with IoT, we've created this short, insightful infographic. After reading it, you'll have a better idea of the tools and actions you should be executing during each of the three stages of IoT implementation to overcome challenges and maximize effectiveness. You'll also obtain a straightforward checklist that your teams can refer to when establishing or optimizing their strategies.
City of Houston: Collaborative tools
One of the defining aspects of modern productivity and collaboration tools is their ability to unify an entire organization in a single hub where ideas can be proposed and shared. This capability is crucial for keeping information from being siloed and ensuring that stakeholders have the highest possible visibility into their projects.
Collaboration tools also play a key role in fostering innovation and mobility. They allow team members to instantly propose ways that ideas and processes can be improved, and do so from virtually any device or location in the world.
In this video, you'll see how the city of Houston, Texas, is using digital transformation to increase efficiency by empowering its employees via the collaboration capabilities of Microsoft 365.
Security Fortify infographic
Maximize threat detection during attack stages with Microsoft's comprehensive suite of security solutions. Unmatched volumes of data inform Microsoft security solutions. Learn how you can harness decades of security experience with Microsoft Advanced Threat Protection.
Monday, December 7, 2020
Integrate data apps with Teams
This infographic highlights how you can integrate the data apps you're already using with Teams. Microsoft Teams has 500+ apps so you can find your favorite or add your own. This easy integration allows you to access data from anywhere, anytime.
Wednesday, December 2, 2020
Replace labor redundancy and manual tasks with digital efficiency. Subscribe now to learn more.
Digital technology has forever changed the dynamics between customers and companies. Companies must continually reinvent their business by going one step ahead of ever-evolving digital trends or risk becoming silent observers while their industry is led by other businesses more adept at digital transformation.
Subscribe now to learn how your business can leave behind inefficient processes, duplicate tasks, and a reliance on physical workplace tools to become an active player in today's digital game.
Tuesday, December 1, 2020
Hybrid Environments
Secure hybrid environments for the lowest TCO with an integrated solution. Learn more about simplifying and fortifying with Microsoft security. Subscribe here!
Get a single view of customers in real time
Microsoft enables better decision making based on real data with a single view of customers in real time. Subscribe now!
The Benefits Of SaaS For Managing Cloud Security Threats
As business become more digitalized, they must learn to contend with the increasing number of cloud security threats and incidents. Therefore, investing in the tools that can give them the ability to deal with and overcome these issues is quickly becoming every modern organization's primary concern. These tools, however, must ensure the security of enterprises' data while allowing them to remain flexible, productive, and efficient. In this regard, software-as-a-service (SaaS) has become the top choice for today's leading organizations thanks to its ability to safeguard information while reducing costs and providing employees with intuitive applications.
In this article, you'll learn how SaaS models like Microsoft 365 have become key in helping businesses' IT departments keep information secure in today's highly connected world.
Leveraging Your Microsoft Assets in this Remote Access World
More of the workforce is working remotely than ever before. Organizations are adapting and implementing new remote access solutions. Now is the time to evaluate the Microsoft tools you already have at your fingertips and leverage the built-in remote work security features and capabilities. Read more in this article from National Law Review.
Lululemon transforms their data platform with Power BI
In this video, learn how Lululemon uses Power BI for reporting and to grow their business globally. We hear from with Leslie Lorenz, the technology director of data and analytics, about how Microsoft helped Lululemon unify data into one immersive platform to enable better decision making.
Monday, November 30, 2020
FINNING | Digital Transformation on the Azure Cloud
In 2015, Finning decided to upgrade its customer experience strategy. The goal: to double down on interconnectivity and integration by using IoT devices to obtain data from all available touchpoints.
Watch this video to learn how Finning managed to overcome two of the construction industry's main challenges—disconnected data and paper-based processes—and reap the benefits of digital transformation with Azure IoT.
A modern focus on enterprise protection
Moving to the cloud is crucial for today's businesses to get the most out of digital transformation. However, the increased integration of mobile and cloud technologies creates a higher risk for data to be stolen or compromised. This at first led enterprises to dedicate an increasing number of resources to IT security in an effort to keep their organization safe from evolving threats, which led to over-sized departments and snowballing IT maintenance costs. Thankfully, the cloud has evolved to become businesses' greatest tool for reducing cyberattacks and has allowed them to enable more agile IT departments while keeping their information more secure than ever.
In this infographic, you'll learn about Microsoft 365 E5's comprehensive approach to security and how it empowers organizations by giving them complete control and oversight of their enterprise data.
Wednesday, November 25, 2020
Protect your data with secure and resilient productivity applications. Get started with Microsoft 365.
Whether public or private, today's organizations must adapt to an online and mobile-first world. This means investing in scalable solutions that guarantee ROI by increasing productivity and achieving widespread adoption. Furthermore, it also involves ensuring that all their applications are flexible enough to integrate new features or updates, and that their data remains secure across every touchpoint.
Subscribe now to learn how you can leverage the productivity and security features of Microsoft 365 to create a more resilient, cloud-first business.
Tuesday, November 24, 2020
Security Power
Securing your systems with a data driven, human guided security approach allows you to detect and respond to attacks more quickly and accurately. This infographic outlines how the global network of real time threat intelligence from Microsoft continues to evolve, anticipate, and stay ahead of risks.
How Entrepreneurs Are Connecting the World With IoT
As we enter a new decade, the number of IoT-connected devices is predicted to grow 3x from 2019 to 2020, totaling 21 billion devices. As competition increases, so does innovation, and companies across the world are coming up with new uses and applications for the ever-increasing number of devices that are turned on each day.
In this Entrepreneur.com article, you'll learn how companies and startups are finding new market niches to exploit the near unlimited potential of IoT technology, and how they're causing disruptive waves that ripple across different trades to nurture a near trillion-dollar industry.
Generate Value with Proactive Insights
This video shares an informative overview about how proactive insights from Microsoft transforms business operations with key insights, drives better decision making based on real data, and allows for any team member to get a single view of customers in real time.
BP deploys Microsoft 365 to improve user experience and security
Every day, BP manages the difficult business of finding, producing, marketing, and moving energy around the globe. Core to success is the modernization and digitization of the business, while being able to defend a vast digital perimeter against cyberattacks. This video shows how BP is migrating its work environment to Microsoft 365 Enterprise E5 to take advantage of a platform approach.
Powerful alone, better together
This infographic outlines how you can build an immersive end-to-end business solution by connecting Power BI across the entire Microsoft Power Platform, as well as Office 365, Dynamics 365, Azure, and hundreds of apps. Connecting these tools allows you to glean insights anywhere to inform the best business decisions.
Monday, November 23, 2020
Finding the right IoT solution for your business
It's no secret that IoT is revolutionizing business around the world. However, investing in IoT is not as simple as investing money in new platforms or applications. The real challenge lies in finding a model that works for your business and adjusts to your organization's focus and competitive advantage. In other words, it's the opposite of a one-size-fits-all approach, and making the wrong choice can have profound consequences that can take years to overcome.
In this infographic, we'll cover the distinctions between Software-as-a-Service (SaaS) and Platform-as-a-Service models, as well as explain the main variables that can determine where your business stands when choosing one of these models.
City of Houston: Optimizing business processes
In any type of organization, ensuring the resilience of your applications is a top priority. In other words, protecting your data against any and all threats is important, but certifying the recoverability and safety of your data in case of an incident can be just as crucial to guaranteeing the continuity of your business.
This is especially important for public entities and governments, whose records include the data of millions of citizens, providers, and classified documents. For these organizations, constantly optimizing business processes to ensure the security and resilience of all their devices, platforms, and applications must become a vital part of their overall digital strategy.
In this video, you'll gain insights into how the City of Houston, Texas leverages Microsoft technology to constantly improve the reliability of their data and increase the effectiveness of their public services.
Wednesday, November 18, 2020
Stay connected with Microsoft Azure IoT. Subscribe now.
IoT is easy to understand: it's about connecting devices over the Internet so they can communicate with us, with other applications, and with each other. But while IoT may be simple to explain, putting an effective IoT strategy into practice is vastly more complex.
Subscribe now to stay up to date on how Microsoft technologies deliver the flexibility and scalability you need to control, monitor, and manage your things, allowing you to capture real-time data that can be applied to uncover new business insights and revenue streams.
View: Stay connected with Microsoft Azure IoT. Subscribe now.
Tuesday, November 17, 2020
Subscribe now!
Powerful insights based on real data are at the core of informed business decisions. Subscribe now to learn more!
Security beyond Microsoft products
With Microsoft, security can be simple once again. Microsoft 365 provides an intelligent security hub that works seamlessly across platforms, going far beyond Microsoft—to Linux and Mac, to AWS and beyond, so you can manage mission critical workloads with the right tools at your fingertips. Watch the video to learn more.
62% of enterprises sacrifice mobile security for speed
According to Verizon's Mobile Security Index (MSI) 2020, 39 percent of organizations admitted that they've experienced a security compromise involving a mobile device. This becomes much more concerning when you consider that the average loss from a successful business-email compromise attack is nearly $130,000. However, despite the risk and huge losses, only 13 percent of enterprises have adopted regular security screening, data encryption, need-to-know access, and no default passwords corporate wide.
So why are companies actively putting themselves at such risk, and what solutions are currently available to protect them from the latest security threats? Learn the answer to these questions and obtain greater insights into today's mobile cybersecurity landscape in this article.
Subscribe
Follow us on Twitter, Facebook, and LinkedIn, and subscribe for news, articles, tips, and tricks on Microsoft Security solutions.
Seattle Seahawks play to win with smart data and intelligent insights
This video is the real world story of how Seattle Seahawks player, DeShawn Shead, used Microsoft technology as part of his recovery from a torn ACL. Coach Carroll and John Schneider of the Seahawks felt there was an untapped opportunity: using data-driven technology to helping players both in training and rehabilitation. Power BI provided suggestions as Shead worked toward recovery, building goals and monitoring progress based on real health data. With the help of Microsoft technology, he was able to return to the field stronger than ever.
Monday, November 16, 2020
FINNING | Customer Value of Self-Service IoT Apps on the Azure Cloud
Finning, the second largest supplier of Caterpillar machinery in the world, was intent on delivering next-generation, experience-enhancing services to its clients. However, there was something standing in the way: siloed databases that were forcing users to use multiple logins for multiple platforms, resulting in a disjointed and ultimately convoluted practice. Watch this video to learn how Finning used Microsoft Azure Cloud to unify fragmented data sets and streamline its customer journey roadmap.
The four pillars of Microsoft 365 enterprise security
In the era of cloud-first and mobile-first technology, productivity and security go hand in hand. This means that when utilizing digital tools, the fact that your data remains secure, encrypted, and in the right hands is just as important—if not more so—than the increase in productivity obtained by using them. Therefore, choosing the correct applications involves a careful understanding of their features so you can avoid leaving your business unprotected or putting a strain on productivity with secure but stiff software.
With this infographic, you'll gain a better understanding of how Microsoft 365 not only empowers your employees with tried-and-true productivity features, but also delivers on four key security pillars that ensure enterprise-wide security.
Wednesday, November 11, 2020
Empower employees and citizens with connected mobile experiences. Get started with Microsoft for Government.
In an interconnected, constantly moving world, reaching thousands—or even millions—of citizens requires governments to go above and beyond traditional media outlets. Providing access to services through mobile applications is therefore essential to guarantee the availability of public services and ensure that citizens have an open channel to communicate their needs and concerns. Furthermore, supporting public employees with flexible mobile tools can empower them to do increasingly more effective field work and become more efficient with their time.
Subscribe now to learn more about how you can transform your organization into a modern digital workplace with Microsoft for Government.
Tuesday, November 10, 2020
AEP Energy lights up personalized experiences with Dynamics 365 Customer Insights
AEP Energy wanted to generate useful insights to better serve their customers from decades of data spread across multiple systems. Microsoft was able to help them migrate data from more than 460,000 residential, small business, commercial and industrial customers. into the Dynamics 365 platform, making them more competitive against larger suppliers with less customer focus.
Construction giant gains competitive edge with zero-trust approach to security
When The Walsh Group—one of the largest construction contractors in the United States—moved to the cloud, it realized it needed better ways to manage who accesses its systems. The company set up identity as the control plane—with Microsoft Azure Active Directory at the center and a zero-trust security stance to better protect access to all its resources. Now, The Walsh Group CIO says the company leads the industry in securing access to its hybrid environment, giving it a competitive advantage. Read the article for more.
View: Construction giant gains competitive edge with zero-trust approach to security
Chatbots
Virtual assistants fill an essential role in your keeping your customers engaged 24/7. This infographic highlights the how chatbots fit into enabling Always On services and how acquirable they are today.
FINNING digitally transforms its operations with IoT apps on Azure cloud
FINNING, the world's largest Caterpillar dealer, started its digital transformation journey with customers in mind, but soon realized that its own operations were seeing just as many benefits as its clients. Not willing to turn down an opportunity to improve, FINNING quickly learned that the data obtained from customer-facing solutions enabled it to gain insights into internal processes and become even more efficient. Watch this video to learn how Azure IoT can have game-changing solutions that push forward internal process optimization and enhance customer satisfaction.
City of Houston: Enabling a mobile workforce
Population growth is an inevitable aspect of modern cities, and with it comes the need for better infrastructure, more accessible services, and innovative communications channels that provide two-way communication between the government and its citizens. A bigger population also requires more public employees that serve as the eyes and ears of government institutions, and help ensure that critical services are provided to their city's most vulnerable populations.
In this video, you'll watch how the City of Houston, Texas is using digital transformation to actively prepare for an increase of three million people during the next twelve to fifteen years. You'll also learn how the city is using Microsoft technology to provide its 22,000 employees with mobile solutions they can use to communicate effectively in both the field and the office.
Monday, November 9, 2020
Security intelligent infographic
Identify and repel more threats than ever before with Microsoft Advanced Threat Protection, Azure Security, and Azure Sentinel. Take a look to learn more about intelligent security solutions for your entire enterprise.
Security intelligent infographic
Identify and repel more threats than ever before with Microsoft Advanced Threat Protection, Azure Security, and Azure Sentinel. Take a look to learn more about intelligent security solutions for your entire enterprise.
Wednesday, November 4, 2020
Shift your business into overdrive. Subscribe today.
More than ever before, organizations are augmenting human skills, ingenuity, and business acumen with data analytics, productivity, and enterprise solutions to gain a competitive edge. Subscribe today to stay informed on how solutions like Dynamics 365, Power BI, and other Microsoft services and solutions are enabling modern businesses to take the lead over competitors and finish first in the marketplace.
Tuesday, November 3, 2020
Largest and most trusted
Microsoft 365 guards your data as a valuable asset. With security built-in, not bolted on, integration and deployment are simplified. Subscribe now to learn more.
Three important information security predictions for 2020
As digital transformation evolves with each passing year, so too does the information security landscape. For organizations that leverage cloud technology, this means staying updated on new ways to prevent and counter cybersecurity threats while relying on trustworthy sources of information for insights into future potential security developments and circumstances.
In this article, you'll learn about three critical cybersecurity predictions for 2020, the impact each may have on the digital business landscape, and how your business can act to avoid being affected.
Security Solution Overview
With data growing increasingly valuable and harder to protect, Microsoft provides security solutions across identity and access management, information protection, threat protection and security management. Harness integrated, comprehensive security with Microsoft Advanced Threat Protection, Azure Security, and Azure Sentinel to identify and repel more threats than ever before and safeguard your organization, without sacrificing productivity.
Build a Bot in Minutes with QnA Maker #TWiCognitive
In this episode of This Week in Cognitive, host Noelle LaCharite explores how quick and easy it is to create a chatbot that can answer top-of-mind questions for employees or customers. Leveraging QnA Maker, she builds a bot in minutes from a FAQ website and even gives it some personality.
Tuesday, October 27, 2020
Security Azure Infographic
Securely harness the power of the cloud with Azure Advanced Threat Protection. This infographic outlines how your organization can trust Azure Advanced Threat Protection as it provides real-time security at enterprise scale, detect threats quickly, and allows your business to stay focused on what's important.
Drive security and compliance across the entirety of your business. Learn more about Microsoft 365.
Regardless of the nature of your organization, keeping your data secure and ensuring compliance are two of the most demanding priorities. After all, what good is creativity, efficiency, and talent if they can get easily stolen, copied, or shut down because of outdated technology?
The good news is that even though these requirements are as crucial as they've ever been, never before have businesses been vested with so many alternatives to customize the way they do business. In fact, the cloud has allowed organizations to shift their manpower from security and compliance to increasing productivity and innovation.
Subscribe now to learn about digital transformation success stories and how you can ensure your business remains secure and compliant with Microsoft.
24 Hour Fitness uncovers data insights to create personalized customer experiences
24 Hour Fitness stands out in a crowded wellness industry not just for its innovative approach to fitness but for its personalized approach to member services. The company is applying data analytics to member marketing by connecting Microsoft Dynamics 365 with Adobe Experience Cloud hosted on Microsoft Azure to personalize messages to millions of members at its 400-plus US health clubs.
Making choices with data and AI
How do we, as human beings, make decisions? While most people would like to believe that they take a rational, calculated approach by considering all the variables, research shows that we go with our "gut feeling" instead about 95 percent of the time. In his Forbes article entitled "Making Choices With Data And AI," author Mark Robinson discusses the proper role of AI in human decision making. AI shouldn't be making decisions for us, he contends, but rather, guide us by interpreting the data at hand and presenting the facts and variables surrounding a given choice—effectively balancing out our "gut feeling" with rational objectivity. Read the full article to learn how AI-assisted decision making can help guide your business toward greater growth and success by mitigating human bias in choice.
The leading South African law firm steps up digital innovation to build the legal practice of tomorrow
With over 150 years of history and experience in the legal market, Webber Wentzel has become one of South Africa's most prominent law firms, operating at the forefront of legal services and home to the country's longest-standing pro bono practices. The firm aims to act as a beacon of innovation for the industry. In this video, see how Webber Wentzel has taken advantage of the capabilities of Office 365 to create a more efficient and collaborative workplace for its teams, while facilitating and securing client interactions.
Monday, October 26, 2020
7 ways AI can help improve decision making for marketers
No longer just science fiction, AI has the potential to radically change just about every aspect of modern life, especially business. From automating simple tasks to more complex feats like uncovering insights from massive volumes of unstructured data, AI is fast emerging as one of the centerpieces of digital transformation, not least of all for its ability to assist with critical business decisions. View the infographic to discover seven ways how AI can help drive better decisions for marketers, and for businesses in general.
View: 7 ways AI can help improve decision making for marketers
The City of Houston: Security as a job
Ensuring citizen safety is the utmost concern of any local government. With so many things that can go wrong at any given time, it pays to have the best technology available aiding these efforts to enable accurate situation analysis, quick response times, and effective monitoring of the response teams involved. Fortunately, digital transformation has empowered the rapid evolution of cities' response protocols and opened the door for new capabilities to be integrated into their existing efforts.
In this video, you'll learn how the City of Houston has embraced digital, and the IoT to ensure disaster recovery and response, keeping schools safe, and guaranteeing transportation, trust, and mobility.
Wednesday, October 21, 2020
Subscribe today. Be future-ready tomorrow.
If you're like most organizations, you've probably already invested in data technologies for the express purpose of uncovering actionable insights from your business data. But have you given any thought as to how these technologies can complement one another over time to create a truly agile and responsive data solution--one that not only provides insights today, but can accommodate changing business needs and conditions tomorrow? Subscribe now to learn how Microsoft Power Platform--comprising Power BI, Power Apps, and Microsoft Flow--can help you build the foundation for an end-to-end data analytics solution that's got you covered in the present and the future.
9 tips for meeting with Microsoft Teams
Microsoft Teams enables you to host and participate in more productive meetings and invite anyone to join you. This makes Teams a perfect solution where you can communicate and meet with anyone inside or outside your organization - even if they are not a Teams user. This blog offers nine tips to having more productive meetings with attendees in and outside your organization.
Tuesday, October 20, 2020
Airport security officer-turned-developer helps Heathrow book a faster journey to digital transformation
At Heathrow Airport, an airplane takes off every 45 seconds and nearly 80 million passengers are served annually, making it the busiest airport in Europe. As you might imagine, daily activities involved in running the airport--such as baggage handling, security, maintenance, and the like--add up to a staggering volume of paperwork that requires an equally staggering number of hours to complete. Amidst the bustle, one security officer identified a way that Heathrow could save both time and resources by digitizing certain security processes. He researched several Microsoft Power Platform blogs, taught himself how to code, and used Power BI, Power Apps, and Microsoft Flow to create a suite of apps that has not only saved 288 hours in data entry and eliminated 11,000 sheets of paper for security operations, but has also helped Heathrow Airport leap forward on its digital transformation journey. Watch the video to see how airport security officer Samit Saini helped transform Heathrow--and his own career--using Microsoft Power Platform.
Deliver connected and empathetic customer experiences
Deliver connected and empathetic customer experiences.
Saving Money with Microsoft Teams
Microsoft Teams helps companies improve access to information and free up workers to focus on high-value activities, thus reducing operating costs, accelerating time-to-market, and fostering greater innovation.
Tivoli Gardens delights guests with Dynamics 365 Customer Insights
Tivoli Gardens, the world's second-oldest and the most beloved amusement park in Europe, continues its long tradition of imagination and innovation with Dynamics 365 Customer Insights.
Monday, October 19, 2020
Ciacci Piccolomini d'Aragona winery creates a perfect blend of tradition and technology with Microsoft Teams
Microsoft Teams provides virtual solutions in response to an unexpected crisis.
For three generations, the Bianchini family has been creating exceptional wines on their idyllic estate, maintaining the traditions of a historic estate while staying one step ahead of the latest developments in the world of wine. With the recent COVID-19 pandemic and trade shows postponed and international travel impossible, everything changed. The Ciacci winery responded by turning to Microsoft Teams. To keep the business thriving, they moved quickly to replace in-person gatherings with virtual wine tastings using Teams meetings. Family members also used Teams to work together and connect with partners and suppliers, making the adjustment a perfect balance of tradition and technology.
Wednesday, October 14, 2020
Enhance and automate the way you communicate with your customers. Learn more about bot integration for Microsoft Teams.
Your customer service teams have a lot on their plate. Not only do they have to troubleshoot problems efficiently, they must also deal with upset or worried clients while they do so. And to add another challenge, they have the added pressure of knowing that a single misstep can potentially have devastating consequences for their business' finances and reputation.
Thankfully, digital transformation has equipped today's customer service teams with the technology they need to be better prepared for their next customer encounter. Now, artificial intelligence has enabled client-facing teams to come prepared with accurate data to better understand a customer's issue and solve it effectively.
Subscribe now to learn how you can utilize the advanced bot integration capabilities of Microsoft Teams to enable effective communication with your clients and create outstanding customer experiences.
Tuesday, October 13, 2020
Enable Always On Service
Enabling Always On service empowers agents and operations to provide an efficient personalized response across channels. This video highlights the many benefits your organization and customers will enjoy when you use powerful tools from Microsoft.
Digital transformation isn't what you think it is--so what is it?
When the same phrase is used so frequently and over an extended period of time, two things typically happen: first, it officially achieves buzzword status; and second, it begins to lose its meaning. Among the tech industry's pool of du jour buzzwords, perhaps none is more prominent and overhyped--if not misunderstood--than "digital transformation." In his insightful Forbes article entitled "Digital Transformation Is Not What You Think It Is," author Jamie Notter argues that it is culture, and not digital, that today's organizations should focus on when it comes to digitally transforming themselves. In other words, identify what cultural changes will help make your business successful, then adopt technology to support and advance those goals. Check out the full article to get Mr. Notter's unique take on what "digital transformation" really means for your business--and more important, what it really entails.
Remote Assist
Remote Assist empowers technicians to collaborate more efficiently by working together from different locations with Dynamics 365. This infographic highlights the many benefits to employee productivity and customer satisfaction.
Remote Assist
Remote Assist empowers technicians to collaborate more efficiently by working together from different locations with Dynamics 365. This infographic highlights the many benefits to employee productivity and customer satisfaction.
Prioritize culture during digital transformation
For many organizations, digital transformation means integrating digital into every facet of the business, making digital the focus of every activity and process. But is that really the right approach? For a growing number of businesses, digital is increasingly being viewed as an enabler of broader business objectives rather than the end state or goal. In other words, many businesses are identifying what cultural changes need to take place to bring about success, and then adopting digital technologies to achieve that success. Like digital transformation itself, this shift in mindset is a journey--starting with recognizing the obstacles to digital transformation, the key attributes of a true digital culture, and how to overcome the former to become the latter. View the infographic to see what the journey's all about.
Combi Terminal Twente accelerates shipping operations AI-trained AtBot in Teams
Customers are unforgiving, especially when their products and services are on the line. For businesses in the transportation industry, taking the time to carefully review every little detail is crucial to ensuring their customers get their goods when they need them, where they need them.Problem is, time is also money, and finding the sweet spot between efficient and quality customer service is an everyday challenge for global transport companies like Combi Terminal Twente (CTT).
In this video, you'll learn how CTT is leveraging the integration capabilities of Microsoft Teams to provide global customer support powered by AtBot and give clients the ability to track their goods anytime, anywhere.
Monday, October 12, 2020
McCann & MullenLowe - Microsoft Teams Case Study
When bringing two companies together through acquisitions, you are often bringing in a different culture with different technology. This can often make it difficult to efficiently collaborate. Sharing files and streamlining communication is a common problem. Two of the leading agency networks, McCann and MullenLowe, needed help to create a single platform which enabled their employees to work together through close collaboration. Microsoft Teams provided the solution they were looking for.
Wednesday, October 7, 2020
Don't just see your data--visualize it with Power BI. Subscribe now and never overlook a post.
Anyone can see their data--very few can make sense of it. But with Microsoft Power BI, you'll be able to not only visualize your data, but also extract insights from it to help modernize and streamline your business. Power BI, alongside Microsoft Azure and other Microsoft tools, offers an unbeatable solution for performing real-time analytics, visualizing the results, and leveraging insights to improve business processes, increase productivity, and ultimately gain a competitive edge. Subscribe now to learn how Power BI can help you see your business in a whole new way.
View: Don't just see your data--visualize it with Power BI. Subscribe now and never overlook a post.
5 ways to lead effective virtual meetings with your remote teams
With virtual meetings, your team can connect from across the globe. In this article, read five tips to help you ensure high productivity and efficiency during your virtual meetings. You'll also learn techniques for keeping cameras on, connecting with your people with empathy, asking if there's anything they need, ensuring there's space for attendees to share their thoughts, and setting an agenda with an outline.
How We Saved Our Culture of Collaboration: Tech Was the Means for Easing the Pain of Rapid Growth
What qualifies as a successful collaboration tool? The short (and kind of obvious) answer is: one that gets people to use it. In other words, your large investment in a new platform may have proven useless unless that platform resonates with your workforce. This is why today's leading platforms like Microsoft Teams, Slack, and Workplace by Facebook have put customization and convenience at the top of their to-do list. And it's paying off immensely, with the industry expected to reach a value of $60 billion by 2023.
So what's the secret sauce behind the success and massive adoption of these platforms? Read this article to gain spot-on insights into how modern collaboration software has evolved to earn its place in the hearts—and devices—of today's millennial workforce.
Tuesday, October 6, 2020
Streamline solutions with Microsoft Teams
Using Microsoft Teams helps you save time by having all solutions in one place for improved collaboration and information sharing. Foster a collaborative environment and embrace the upside of teamwork - frictionless sharing that makes good ideas exceptional.
TruGreen's new take on technology—a catalyst for greener lawns and happier customers
Recently TruGreen, America's largest lawn care company, embarked on an all-up digital transformation—driving towards a culture of continuous innovation for its customers and associates. In this video, company CIO Ayman Taha talks about teaming up with Microsoft to develop a new AI-enabled virtual agent bot and augment its customer self-service mobile app with AI driven image recognition.
Data analyst and "oldest nerd in Guatemala" with ALS types with his eyes to modernize his clients' businesses
Can you teach an old nerd new tricks? For Otto Knoke, the self-proclaimed "oldest nerd in Guatemala" who has suffered from ALS for 20 years, the answer is a resounding yes. An admitted (and proud) workaholic, the 60-year-old data analyst is a well known fixture of the Guatemalan business community, having helped modernize the banking industry by introducing ATMs into the country 20 years ago. Sadly, right around that same time, Knoke was diagnosed with ALS (better known as Lou Gehrig's disease), and was told he only had two years to live. But rather than give in to the disease, Knoke relentlessly researched ways in which technology could help him overcome his condition and thrive--a determination and drive which has paid off. Today, some two decades later, Knoke has become the first person in Guatemala to use Microsoft's new eye-tracking software for Windows 10, called Eye Control, enabling him to literally type with his eyes and use Microsoft Power BI to analyze his clients' business data. For Knoke, who has always been a tech early adopter, this revolutionary Microsoft technology has not only helped his business continue to boom, but more important, it's enabled him to communicate more meaningfully with his loved ones and strengthen those relationships. Watch this truly fascinating and inspiring video to learn Otto Knoke's full story.
Data analyst and "oldest nerd in Guatemala" with ALS types with his eyes to modernize his clients' businesses
Can you teach an old nerd new tricks? For Otto Knoke, the self-proclaimed "oldest nerd in Guatemala" who has suffered from ALS for 20 years, the answer is a resounding yes. An admitted (and proud) workaholic, the 60-year-old data analyst is a well known fixture of the Guatemalan business community, having helped modernize the banking industry by introducing ATMs into the country 20 years ago. Sadly, right around that same time, Knoke was diagnosed with ALS (better known as Lou Gehrig's disease), and was told he only had two years to live. But rather than give in to the disease, Knoke relentlessly researched ways in which technology could help him overcome his condition and thrive--a determination and drive which has paid off. Today, some two decades later, Knoke has become the first person in Guatemala to use Microsoft's new eye-tracking software for Windows 10, called Eye Control, enabling him to literally type with his eyes and use Microsoft Power BI to analyze his clients' business data. For Knoke, who has always been a tech early adopter, this revolutionary Microsoft technology has not only helped his business continue to boom, but more important, it's enabled him to communicate more meaningfully with his loved ones and strengthen those relationships. Watch this truly fascinating and inspiring video to learn Otto Knoke's full story.
Data analyst and "oldest nerd in Guatemala" with ALS types with his eyes to modernize his clients' businesses
Can you teach an old nerd new tricks? For Otto Knoke, the self-proclaimed "oldest nerd in Guatemala" who has suffered from ALS for 20 years, the answer is a resounding yes. An admitted (and proud) workaholic, the 60-year-old data analyst is a well known fixture of the Guatemalan business community, having helped modernize the banking industry by introducing ATMs into the country 20 years ago. Sadly, right around that same time, Knoke was diagnosed with ALS (better known as Lou Gehrig's disease), and was told he only had two years to live. But rather than give in to the disease, Knoke relentlessly researched ways in which technology could help him overcome his condition and thrive--a determination and drive which has paid off. Today, some two decades later, Knoke has become the first person in Guatemala to use Microsoft's new eye-tracking software for Windows 10, called Eye Control, enabling him to literally type with his eyes and use Microsoft Power BI to analyze his clients' business data. For Knoke, who has always been a tech early adopter, this revolutionary Microsoft technology has not only helped his business continue to boom, but more important, it's enabled him to communicate more meaningfully with his loved ones and strengthen those relationships. Watch this truly fascinating and inspiring video to learn Otto Knoke's full story.
Amplify your apps with Microsoft Teams Developer Platform
Collaboration software is evolving. These days, just having chat-based capabilities is simply not enough, as anyone who's ever received nefarious "check your email" messages can relate. That's why leading enterprises are constantly striving for integration and convenience. After all, using multiple logins, juggling a dozen passwords, and getting bombarded with useless DMs is no one's idea of an efficient workspace.
Today, our collaboration tools have become increasingly integrated with each other. Chat-based applications can now send files, serve as online storage for critical project management, and function as digital meeting rooms. This not only saves time, but also enables valuable reporting and management capabilities that are crucial for today's global businesses.
In this infographic, you'll get familiarized with the Microsoft Teams Developer Platform and how it can be leveraged to extend the effectiveness of your existing apps as well as create new ones that maximize your teams' efforts.
View: Amplify your apps with Microsoft Teams Developer Platform
Amplify your apps with Microsoft Teams Developer Platform
Collaboration software is evolving. These days, just having chat-based capabilities is simply not enough, as anyone who's ever received nefarious "check your email" messages can relate. That's why leading enterprises are constantly striving for integration and convenience. After all, using multiple logins, juggling a dozen passwords, and getting bombarded with useless DMs is no one's idea of an efficient workspace.
Today, our collaboration tools have become increasingly integrated with each other. Chat-based applications can now send files, serve as online storage for critical project management, and function as digital meeting rooms. This not only saves time, but also enables valuable reporting and management capabilities that are crucial for today's global businesses.
In this infographic, you'll get familiarized with the Microsoft Teams Developer Platform and how it can be leveraged to extend the effectiveness of your existing apps as well as create new ones that maximize your teams' efforts.
View: Amplify your apps with Microsoft Teams Developer Platform
How NASCAR team Hendrick Motorsports uses Microsoft Teams to win races
For the 2018 racing season, NASCAR imposed new regulations on competitors, including limiting the number of team members allowed on the track during races. For legendary race team Hendrick Motorsports, this meant that many of the race-day crew would now need to perform their critical duties remotely from the team headquarters in Concord, NC. Hendrick Motorsports adjusted to the new regulations with technology, by making Microsoft Teams their new hub for all race communications and decision making.
Wednesday, September 30, 2020
Use machine learning to analyze candidate information and recruit the best talent. Learn more about Microsoft Teams.
Recruiting has evolved. Fueled by machine learning and AI, today's top recruiters are implementing a host of digital tools to not only help them locate the best talent, but also statistically identify which candidate is the best for each role. And with the expanding reach and integration available within digital collaboration software like Microsoft Teams, the odds of choosing the wrong person for an important role are fading into obscurity.
Stay subscribed to learn more about Modern Workplace trends and how you can empower your recruiting teams with Microsoft.
Stitch Fix's radical data-driven way to sell clothes is reinventing retail
When you think of AI powerhouses, a fashion house may not be what first comes to mind. But capsule wardrobe company Stitch Fix is perfecting the art. In this article in Fast Company, learn how Stitch Fix relies on algorithms to drive all aspects of the business from selecting clothes for clients to running the warehouse. Their innovative Style Shuffle allows clients to rate clothing images each day, feeding the algorithm and refining the clothes offered to that customer. Customer comments after they've received a Fix give valuable feedback to clothing manufacturers on the minutiae of fit as well as style--a level of feedback they never get from retail.
This is the kind of pooling of data you get with the modern business intelligence of Power Bi and Azure. You can build and innovate with choice and flexibility. And you have visual drag and drop data exploration and interactive reporting right at your fingertips.
Wiltshire Council improves services for 470,000 residents with Dynamics 365
In 2017, Wiltshire Council wanted to create a digital platform that made them less reactive and more predictive to their customer's needs. Microsoft Dynamics 365 helped them streamline their user experience and automate many of their back-office processes, allowing them to respond to customer needs faster.
Tuesday, September 29, 2020
Thought Leadership: Teams Future Features
This article describes various new features in Microsoft Teams, including enabling calls in separate windows and pinning meeting controls to the top of your screen.
Australian Red Cross rolls out self-isolator outreach platform in less than a week
Since the COVID-19 crisis hit, one of the Australian Red Cross' important tasks has been maintaining contact with vulnerable self-isolators. With an archaic, error-prone client case system, they turned to Microsoft partner Velrada to develop a system to efficiently connect volunteers to essential tasks. Read more about how Dynamics 365 streamlined communication to deliver psychological first aid to those in need.
5 reasons to choose Microsoft Power BI over Tableau
How do Microsoft's Power BI and Tableau compare? And how do you choose? Check out these five factors to consider as you evaluate the best solution for your data needs.
5 reasons to choose Microsoft Power BI over Tableau
How do Microsoft's Power BI and Tableau compare? And how do you choose? Check out these five factors to consider as you evaluate the best solution for your data needs.
Microsoft Talentsoft Dior Partner Story
Few things are more challenging than having a co-worker or boss who isn't prepared for their current position. To be fair, though, recruiters have a lot resting on their shoulders and they're well aware of the importance of their role. Placing the wrong resource within a critical project can have long-lasting implications for the entire business, not to mention the investment that must be made in finding and training that person's replacement.
Today, modern recruiting techniques and methods provide multiple filters to ensure a person's the right fit for a role, but they aren't always failproof. This is why leading recruiters such as Talentsoft have decided to go one step ahead and leverage digital transformation, machine learning, and cloud technology to help their clients always obtain the profile they're looking for.
In this video, you'll learn how Talentsoft uses all of these technologies integrated into Microsoft Teams to help fashion industry giant Dior reach and employ the best creative talent in the world.
A company crazy about chocolate, serious about people, uses Microsoft Teams to build personal relationships
Dutch startup Tony's Chocolonely grew out of a journalist's exposé of child slave labor in the cocoa industry and his dream of making the chocolate trade slavery-free. The Amsterdam-based company grew quickly, but its original collaboration apps didn't support its international expansion or its work-life balance ideals. Teams enables Tony's Chocolonely workers to communicate on a personal level with their colleagues in Europe, America, and Africa. Adding telephony capabilities makes it even more powerful, with everything available in one single interface.
Monday, September 28, 2020
Connected Field Service
Discover the benefits to your organization when you use the Microsoft connected field service.
Wednesday, September 23, 2020
Social asset 3: Create flexible operations to match customer demand
Create flexible operations to match customer demand.
View: Social asset 3: Create flexible operations to match customer demand
Tuesday, September 22, 2020
Microsoft Power BI Premium
If you're trying to find the best solution for your data analysis needs, read this white paper to get the inside details on what Power BI offers. Dedicated capacity, ability to work within your firewall with an on-premises server, the ability to build and distribute solutions broadly, higher dataset refresh rates and much more, including a peek at future feature sets.
5 Things to Avoid While Using a Team Messenger
Team messenger apps are a great addition to the workplace, especially in today's environment where working from home and flexible work schedules are the norm. However, it's easy to forget that just like unbulleted emails and leaving used Tupperware in the company fridge, there are some behaviors that are frowned upon when using office communication tools.
In this article, you'll review 5 basic rules that professionals must be mindful of when using a team messenger application in the office or remotely. Always keep them in mind to avoid awkward situations and the office blacklist.
Always-on customer engagement: It's not just omnichannel anymore
The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service.
Always-on customer engagement: It's not just omnichannel anymore
The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service.
The Adecco Group connects a global workforce through innovative and collaborative technologies
As a global leader in professional staffing, career transition, and talent mobility, the Adecco Group has been transforming the world of work. They help customers embrace the changing employment landscape and develop new ways of working. With 34,000 team members across the globe, they needed more effective ways to collaborate in real time and a better way to access data for driving good decisions.
Microsoft 365 equips HR leaders with the people data needed to drive business and cultural transformation. Now these leaders can tap into the idea of working out loud and stimulating employee creativity with Microsoft Teams. And with Power BI, they've unlocked data so they can get the analysis they need, right on the spot!
Check out how Adecco is creating the future of work in these two brief videos!
The Adecco Group connects a global workforce through innovative and collaborative technologies
As a global leader in professional staffing, career transition, and talent mobility, the Adecco Group has been transforming the world of work. They help customers embrace the changing employment landscape and develop new ways of working. With 34,000 team members across the globe, they needed more effective ways to collaborate in real time and a better way to access data for driving good decisions.
Microsoft 365 equips HR leaders with the people data needed to drive business and cultural transformation. Now these leaders can tap into the idea of working out loud and stimulating employee creativity with Microsoft Teams. And with Power BI, they've unlocked data so they can get the analysis they need, right on the spot!
Check out how Adecco is creating the future of work in these two brief videos!
Empower your entire organization with Microsoft Teams
You've just arrived at the office, booted up your computer or laptop, and filled your first cup of coffee. You sit back down, take a sip, and what do you see? Chances are it's a login screen. Hastily, you type in your username and password and get on with a productive day. At least that was the idea, until you remember you forgot to send Karen from HR your vacation request form. You try to reach her by email but to no avail, so you boot up the informal messenger that everyone in the office uses because the legacy messenger set up years ago crashes when you send so much as an emoji. But of course, you once again need to type in your login info, only to see that Janice is not online. So ultimately you end up making two trips to HR (on the first trip, you forgot to staple your vacation balance because the document is stored in a separate internal SharePoint) to finally get your vacation approved.
Ready to throw your computer out a window yet? We don't blame you. This scenario may seem comical, but it's a reality that thousands of employees must endure thanks to the lack of a single, unified digital workspace. Preferably one that can be implemented across your entire organization and serve as a hub for all documents and teams to collaborate, within and across projects.
After reading this infographic, you'll learn how each department within your business can utilize Microsoft Teams to become more efficient, store documents securely, and collaborate seamlessly with any peer or colleague.
Monday, September 21, 2020
Solution overview video
This video highlights the many ways Microsoft Teams can help your business inspire collaboration, reduce costs and risks, and deepen engagement.
Wednesday, September 16, 2020
Transform your business from local to global with digital collaboration. Get started with Microsoft Teams.
How do you increase the scale of your business without compromising your teams' work structure and methodologies? Truth be told, there is no single answer to this question, but there is one solution that has been proven to yield outstanding results for today's leading enterprises: digital collaboration. However, the real challenge lies in choosing the correct platform on which to build your modern workplace—one that provides the flexibility, efficiency, and customizability that complements your work methodologies and empowers your employees.
Thankfully, one such platform exists, and is currently being utilized by today's industry leaders to complete fascinating, intricate projects around the world. Subscribe now to learn how Microsoft Teams can become the best tool for your workforce to reach its full potential, and how your business can go from local to global with Microsoft cloud.
How virtual agents transform the customer experience
Design a better, more positive customer experience and build customer engagement by leveraging intelligent chatbot technology when you enable Always On service. Read this blog post to learn how Dynamics 365 Virtual Agent for Customer Service offers best in class Microsoft AI-enabled chatbot and analytics technology for one, easy to implement customer service solution.
Good Decision Making Requires Good Data
In our data centric times, it's easy to equate lots of data with good data. Catch this article, "Good Decision Making Requires Good Data" in Entrepreneur Magazine. Author George Deeb of Red Rocket Ventures gives personal examples of thinking he had the data thing down and then realizing the need to continue to refine their AI efforts to have accurate and meaningful data. With Microsoft's AI Builder layered onto the Power Platform, you can ensure it will be easy to build dashboards, apps, and workflows. Get the information you need to run your business, whatever your field.
Tuesday, September 15, 2020
Collaborate with Microsoft Teams
This infographic lists the many ways you can use Microsoft Teams to drive workplace collaboration. It also provides statistics on the success and popularity of Microsoft Teams.
Customer Service Trends
Customers' expectations for the service your organization delivers is evolving as rapidly as the technology to deliver it. This infographic highlights some of the key standards Microsoft can help you achieve.
J Walter Thompson Unlocking creativity with Microsoft Teams
Creativity is like a living organism. It requires the right conditions to appear, careful nurturing to become more capable, and a diverse ecosystem to thrive. However, just like any organism, it can disappear in an instant if its environment doesn't provide the conditions it needs to grow and reach its full potential.
Ironically, nothing generates the mass extinction of creative ideas faster than alienating cubicles. So organizations quickly began to change from the inside to create environments that foster innovation and dynamic work methodologies. With the advent of digital, they realized that not only did physical spaces need to change, but also their digital counterparts. Let's face it—when was the last time you read a company-wide email reply and thought it was a good thing?
In this video, you'll learn the inspiring example of how J. Walter Thompson—one of the largest communication agencies in the world—has mastered the art of digital collaboration thanks to Microsoft Teams. From collaborating with the world's leading experts in prosthetics to give a veteran the ability to once again swim with his family, to simply networking and having fun, you'll see how Teams is much more than a work tool—it's a hub for inspiration and creativity.
J Walter Thompson Unlocking creativity with Microsoft Teams
Creativity is like a living organism. It requires the right conditions to appear, careful nurturing to become more capable, and a diverse ecosystem to thrive. However, just like any organism, it can disappear in an instant if its environment doesn't provide the conditions it needs to grow and reach its full potential.
Ironically, nothing generates the mass extinction of creative ideas faster than alienating cubicles. So organizations quickly began to change from the inside to create environments that foster innovation and dynamic work methodologies. With the advent of digital, they realized that not only did physical spaces need to change, but also their digital counterparts. Let's face it—when was the last time you read a company-wide email reply and thought it was a good thing?
In this video, you'll learn the inspiring example of how J. Walter Thompson—one of the largest communication agencies in the world—has mastered the art of digital collaboration thanks to Microsoft Teams. From collaborating with the world's leading experts in prosthetics to give a veteran the ability to once again swim with his family, to simply networking and having fun, you'll see how Teams is much more than a work tool—it's a hub for inspiration and creativity.
Microsoft Cortana unlocks data's full potential
Modern business is being transformed by three major trends: Big data, the cloud and intelligence. The winners will master all three. Learn how Microsoft Cortana can get you there by unlocking the full potential of your data. Remove the divide between IT and the business side of your operation and empower your whole workforce to access data and drive better decisions. Transform data into intelligent action with Power BI and Microsoft Azure.
CWPS uses Microsoft Teams to reimagine sales project workflows
How can your organization benefit from Microsoft Teams? Learn from Frank Lusko, the EVP of Sales and Marketing at CWPS, to hear how his sales team has benefited from this collaboration tool through features such as notification alerts and planner scheduling.
Wednesday, September 9, 2020
Don't miss another post! Subscribe now.
Data locked in silos prevents your teams from fully accessing all the info they need to remain competitive. Microsoft Power BI and Azure give your team the ability to leverage a secure, simple-to-manage infrastructure to analyze data and view reports when and where they're needed --across any device, online and offline.
Make collaboration and data sharing easier and more engaging across teams with stunning visuals; plus, simple data discovery and reporting. Discover how Power BI can transform analytics with business intelligence like you've never seen before.
Protect the Privacy of Your Microsoft Teams Meetings
With the increased usage of Microsoft Teams to conduct virtual meetings, the need for tactical best practices to protect your privacy from intruders is also on the rise. This thought leadership article explores how to protect the privacy of your Microsoft Teams Meetings with easy ways to mitigate the risk of such problems by updating your settings.
The Future of Productivity: Teamwork and Collaboration
Long gone are the days when the bulk of office communication was made via lengthy, often incomprehensible email threads. Also going extinct—thankfully— are the colossal company-wide emails that were often responded to by recipients using the "reply all" button.
Today's corporate communication is evolving—not to the Orwellian, drone-like future portrayed in the movies, but toward a more multimedia-focused and casual approach. Nowadays, boring project management software is losing traction to intuitive digital tools such as Slack or Microsoft Teams which enable communication and collaboration to happen from a single platform.
In this article, you'll learn about the major trends that are transforming office communications around the world. You'll also gain insight into how several industry leaders envision the future of collaboration, and what tools they're using within their organizations to push forward projects worldwide.
Tuesday, September 8, 2020
Create and use private channels in Microsoft Teams
With Microsoft Teams private channels, you can have focused, private conversations with specific people on your team. This Microsoft Teams tutorial video will show you how to create private channels as you're working remotely.
Create customers for life | Dynamics 365 Customer Service
This video showcases how Microsoft Dynamics 365 streamlines the process to delivering a complete and fulfilling customer service interaction with fast, personalized, intelligent support.
Virgin Atlantic improves internal customer service with Power BI and PowerApps
At Virgin Atlantic, Manuela Pichler and the Business Systems Development team is focused on being the world's most-loved airline -- a goal that requires creating quick wins and tactical development solutions. To achieve this goal, Manuela adopted Microsoft PowerApps to simplify and accelerate app development by connecting business data with Power BI.
Watch this video to discover what Manuela and her team are able to achieve by using Microsoft Modern BI to simplify collaboration and data sharing and get quick access to data insights anytime and anywhere. From improving customer service to ensuring safety and compliance to sparking innovation -- Microsoft PowerApps and Dynamics 365 give Virgin Atlantic everything it needs to help business and field workers excel while bringing more love to the travel experience.
The 7-step partner mini-guide to onboarding customers
Organizations don't make the jump to digital collaborations overnight. It takes months—or even years, depending on their size—of careful planning and strategy to come up with a transition plan that doesn't compromise operations while everybody gets onboarded.
It's our job, then, to guide our clients and partners as to the best way they can make their digital plans happen. Of course, this isn't always easy—some organizations have highly rigid and complex structures that can take a while to adapt and integrate new technologies, while others may have multiple stakeholders who need to be consulted during each stage of the process. Either way, a clear and well-established roadmap goes a long way toward ensuring the process goes as smoothly as possible.
That's why we've created this infographic—to provide you with 7 time-tested steps that can make your customers' Microsoft Teams adoption as seamless as possible. Use it as a handy cheat sheet for yourself or your sales teams, or bring it along to executive meetings for a visually impactful way of presenting a solid implementation strategy that's recommended by Microsoft.
The 7-step partner mini-guide to onboarding customers
Organizations don't make the jump to digital collaborations overnight. It takes months—or even years, depending on their size—of careful planning and strategy to come up with a transition plan that doesn't compromise operations while everybody gets onboarded.
It's our job, then, to guide our clients and partners as to the best way they can make their digital plans happen. Of course, this isn't always easy—some organizations have highly rigid and complex structures that can take a while to adapt and integrate new technologies, while others may have multiple stakeholders who need to be consulted during each stage of the process. Either way, a clear and well-established roadmap goes a long way toward ensuring the process goes as smoothly as possible.
That's why we've created this infographic—to provide you with 7 time-tested steps that can make your customers' Microsoft Teams adoption as seamless as possible. Use it as a handy cheat sheet for yourself or your sales teams, or bring it along to executive meetings for a visually impactful way of presenting a solid implementation strategy that's recommended by Microsoft.
A New Generation of Intelligent Chatbots Will Transform the Way Services Are Delivered
Chatbots are already used by many organizations, but their flexibility, functionality and value can vary widely. As you consider the adoption of virtual agent technology in your own enterprise, you need to be sure you've done your homework at the front end to understand what problems you want to solve and what business results you hope to achieve. This article from Forbes examines best practices for implementing virtual agents in your organization.
Wednesday, September 2, 2020
Social Asset A: Expand Collaboration
Customize and expand your remote collaboration with @Microsoft Teams, keeping your team engaged, connected, and secure. Subscribe now!
Satya Nadella On Microsoft's New Age Of Intelligence
"Microsoft was born to do a certain set of things. We're about empowering people in organizations all over the world to achieve more. In today's world, we want to use AI to achieve that."
That's Microsoft CEO Satya Nadella, crisply explaining the company's artificial-intelligence vision in an interview with Fast Company. Read the article for a look at how Microsoft aims to tie everything from Cortana to HoloLens to Office to Azure into one amazing AI experience.
A single digital workspace that connects ideas, projects, and people. Subscribe to learn more about Microsoft Teams.
As the world becomes increasingly connected, continuous product innovation in the Modern Workplace provides growing opportunities for today's organizations to deliver customized business solutions to their customers.
In this digital landscape, the demand for unified solutions is stronger than ever, with 88 percent of Microsoft customers agreeing that having all their solutions together in one place saves them time. These same companies also estimate that they've saved nearly $5 million over three years from not having to switch back and forth between apps.
So how exactly are organizations adapting to these trends? Subscribe now to get the answer to this question and many others regarding Modern Workplace, digital collaboration, and Microsoft solutions.
Tuesday, September 1, 2020
Deliver always-on service with Dynamics 365 Virtual Agent for Customer Service
Discover how Microsoft Dynamics 365 Customer Service Insights and Power Virtual Agents delivers a 360-degree view of your service operation, along with machine-learned insights to help use data to make smarter decisions about what to optimize or automate in order to deliver exceptional customer service.
Personalized Experiences
In today's content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale.
Personalized Experiences
In today's content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale.
Microsoft Teams at 3: Everything you need to connect with your teammates and be more productive
Microsoft Teams continues to invest in experiences that will make it easier for teams to communicate and collaborate. This article by Jared Spataro, Corporate Vice President for Microsoft 365, informs how new capabilities reflect commitment to two things: building the very best online meeting experience for customers and bringing technological solutions to traditionally underserved professionals, including Firstline and healthcare workers.
The latest features include new integration between Teams and RealWear head-mounted devices, real-time noise suppression during meetings, booking apps, pop out chats, the raise hand feature, and more
How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
By the 2020s, only 25% of companies on the S&P 500 will be ones that exist today. An astounding 75% will be companies not on the index today. Check out this infographic to for an overview of how Power BI helps organizations thrive in a world of change by delivering insights to anyone, anywhere at any time.
View: How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
By the 2020s, only 25% of companies on the S&P 500 will be ones that exist today. An astounding 75% will be companies not on the index today. Check out this infographic to for an overview of how Power BI helps organizations thrive in a world of change by delivering insights to anyone, anywhere at any time.
View: How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
By the 2020s, only 25% of companies on the S&P 500 will be ones that exist today. An astounding 75% will be companies not on the index today. Check out this infographic to for an overview of how Power BI helps organizations thrive in a world of change by delivering insights to anyone, anywhere at any time.
View: How Modern BI Delivers Insights to Anyone, Anywhere, At Any Time.
HRI uses Microsoft Teams to streamline research
Medical researchers have one of the most critical jobs in the world. It's imperative, therefore, that every second of their workday is dedicated to discovering new ways to improve human health. Likewise, enabling researchers to effortlessly share their work with colleagues around the world can make a huge the difference.
Watch this video to learn how Health Research Institute (HRI) is using Microsoft Teams to enable its researchers to seamlessly communicate, collaborate, and help each other in over 150 international projects per year.
Wednesday, August 26, 2020
Saving time with Microsoft Teams
This infographic displays stats on how Microsoft Teams reduces the total number of meetings as well as their duration from improved collaboration and information sharing.
Tuesday, August 25, 2020
Empower your business with Power BI! Subscribe now and never miss a post.
Business data is multiplying exponentially. To put this data to work for your business and gain a competitive advantage, you need an end-to-end analytics solution that's not only fast, secure, and easy to use, but more important, also places this data at the fingertips of everyone in your organization, enabling anyone to transform business data into actionable insights.
Microsoft Power BI and Azure offer an unbeatable combination for analytics that enables your business to maximize the potential of its data by performing real-time analytics, visualizing the results, and leveraging insights to improve business processes, increase productivity, and ultimately gain a more competitive footing. Subscribe now to learn how Power BI and Azure, and other Microsoft solutions, can help your business excel.
View: Empower your business with Power BI! Subscribe now and never miss a post.
Empower your business with Power BI! Subscribe now and never miss a post.
Business data is multiplying exponentially. To put this data to work for your business and gain a competitive advantage, you need an end-to-end analytics solution that's not only fast, secure, and easy to use, but more important, also places this data at the fingertips of everyone in your organization, enabling anyone to transform business data into actionable insights.
Microsoft Power BI and Azure offer an unbeatable combination for analytics that enables your business to maximize the potential of its data by performing real-time analytics, visualizing the results, and leveraging insights to improve business processes, increase productivity, and ultimately gain a more competitive footing. Subscribe now to learn how Power BI and Azure, and other Microsoft solutions, can help your business excel.
View: Empower your business with Power BI! Subscribe now and never miss a post.
The 4 defining characteristics of effective digital workspaces
Not so long ago, it was believed that for teams to be productive, they required long hours confined in a physical office space with constant face-to-face interaction. To be fair, given the primitive state of digital collaboration tools at the time—which was pretty much limited to emails—there wasn't really a solid alternative to this scheme, so companies worked with what they had.
Today, digitalization has made it possible for several people to seamlessly work together while being halfway across the world from each other. Exponential advancements in virtual workspaces have not only enabled teams to work as well as they did when they spent all day in the office, but have also proven that people are actually more productive the less they have to deal with alienating cubicles and two-way trips along traffic-congested highways.
Not all digital workspaces have been equally effective, however. Yet decades of iterating and optimizing have finally given us a solid idea of the most important characteristics these spaces must have to reach their full potential. So what are they? Read this infographic to find out.
View: The 4 defining characteristics of effective digital workspaces
The 4 defining characteristics of effective digital workspaces
Not so long ago, it was believed that for teams to be productive, they required long hours confined in a physical office space with constant face-to-face interaction. To be fair, given the primitive state of digital collaboration tools at the time—which was pretty much limited to emails—there wasn't really a solid alternative to this scheme, so companies worked with what they had.
Today, digitalization has made it possible for several people to seamlessly work together while being halfway across the world from each other. Exponential advancements in virtual workspaces have not only enabled teams to work as well as they did when they spent all day in the office, but have also proven that people are actually more productive the less they have to deal with alienating cubicles and two-way trips along traffic-congested highways.
Not all digital workspaces have been equally effective, however. Yet decades of iterating and optimizing have finally given us a solid idea of the most important characteristics these spaces must have to reach their full potential. So what are they? Read this infographic to find out.
View: The 4 defining characteristics of effective digital workspaces
Subscribe to:
Posts (Atom)
Posts
