Minimize loss of revenue associated with fraud

Microsoft helps you minimize loss of revenue associated with fraud and wrongful rejections. Subscribe now to learn more!

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When it comes to artificial intelligence, throw away that tired old tech rulebook

Emerging technologies always demand new approaches to risks and opportunities. They often force us to rethink and modify our existing methodologies in favor of more integrated and interconnected processes. In this regard, artificial intelligence is definitely no exception. However, there's still a lot of mysticism around what implications AI might have for today's businesses and what measures organizations must take to ensure the successful execution of their AI initiatives. In this article, you'll learn about four ways in which ways AI is poised to turn the enterprise landscape on its head and how your business can better prepare for its ventures into artificial intelligence.

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Airlines, among other major industries, confident with Teams as its hub

Microsoft has identified the airlines as one of the most successful industries when it comes to utilizing the widespread value of Microsoft Teams. At the Operations level alone, Teams plays a crucial role with maintenance and repair, fleet management, overbooked flights, incident prevention, and communication with cabin crew as well as flight status. App integrations such as Notification Bot and Flight Team Creation support Teams as a communication hub for emergencies or quick, path-altering activity. Established flight team rosters, @mentions in chats and channels for instant attention, and quick access to information helps stakeholders with decision making and context. Quick decision-making and informing employees of changes—Microsoft Teams is set up for this, and more. There are many other industries experiencing success with Teams! Subscribe now to learn how Microsoft Teams can help your business manage people, updates, and information in a quickly changing workplace and world.

View: Airlines, among other major industries, confident with Teams as its hub

Manage risk and reduce fraud solution overview video

Global losses from fraud topped $90 billion in 2018, with related costs near a crippling $175 billion. Unreliable processes, regulation and compliance, and many more issues add even more layers of risk to your organization. With Microsoft, you can protect your revenue with predictive data and smart automation to help optimize financial operations. Watch this video to see how Manage Financial Risk and Reduce Fraud solutions from Microsoft can help save you time, money, and your reputation.

3 reasons to invest in Microsoft Azure AI

Digital transformation enabled businesses to obtain data from places they never thought possible and to monitor every aspect of customer interactions to gain a holistic view of their customers. Companies soon realized, though, that an overabundance of unstructured data was not only wasteful, but could also become counter-productive, and that some automation was needed to identify the data that could be acted upon to generate real value. However, as the influx of data grew more and more massive, it became clear that more advanced methods of automation were needed to keep up with the scale of commercial IoT and digital operations. Enter artificial intelligence. In this infographic, you'll learn why capitalizing on AI has become crucial for today's leading enterprises, and how investing in Microsoft Azure AI can help you create a smarter, faster-growing business.

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NSW: Preparing students for the future

Globally, education looks different in various regions. But one common commonality is for student exposure to technology so they can develop skills that will be useful in their future. In New South Wales, Australia, one of the goals of incorporating Microsoft Teams into the education department is to provide and prepare students for whatever the future might deliver. As one educator stated, "Being digitally resilient and actually understanding how to use technology the right way...I think that really is the key." View this video to learn how a large organization utilizes Microsoft Teams to prepare students for the future.

Harness the power of affordable, clean, and sustainable energy. Learn more about Microsoft Azure.

Digital hasn't only made things more comfortable for us, it's also made them better for those without access to basic health or basic services around the world. One example of this is, by creating an interconnected world, we gain a better understanding of how technology can be used to control our natural resources more efficiently and accessibly. While these use cases may be employed in the First World to make existing services self-sustainable and cleaner, in more remote parts of the globe they can be used to create new services that make life better for everyone. Subscribe now to learn more about how you can utilize Microsoft Azure to make your clean energy solutions a reality.

View: Harness the power of affordable, clean, and sustainable energy. Learn more about Microsoft Azure.

Fashion retailer BESTSELLER trims fraud and loss with Dynamics 365 Fraud Protection

Like other brands across the industry, fashion retailer BESTSELLER needed a powerful solution to quickly identify and investigate potential sources of fraud and inventory loss in its thousands of stores across the globe. BESTSELLER used Microsoft Dynamics 365 Fraud Protection to spot patterns of activity that suggested fraud and remedy the situation. After a successful pilot deployment, BESTSELLER rolled out Fraud Protection across its stores in Europe and eventually the world. The company projected that it saved millions of dollars as a result, while also boosting BESTSELLER's core value of trust.

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Why Promoting Healthier Workplace Habits Will Boost Your Business

Too many existing workplace environments lack adequate value when it comes to mental health and physical fitness, according to Sam Corcos in his Entrepreneur article, "Why Promoting Healthier Workplace Habits Will Boost Your Business." Corcos acknowledges, "we're living in a fast-paced era with higher stress levels than ever," so it's crucial you show your employees you care about their health and well-being. Half of millennials and 75% of Gen Zers have left a job for mental health reasons, according to a recent study by Mind Share Partners, Qualtrics and SAP. Combine this high exit rate with the fact that according to the Centers for Disease Control, depression reduces cognitive performance one-third of the time—and you have a petri dish of too many unnecessarily-high unhealthy work environments. "To help your employees mitigate these health risks and improve mental clarity and motivation, become part of the solution," writes Corcos. An example of what you can do? Improve the nutritional quality of the food and drink offered in the building. Vending machines and office parties with snacks and drinks high in sugar not only provide an eventual crash in energy levels and mental clarity after consumption, but they also contribute to long term health problems. Instead, Dr. Casey Means suggests offering glucose-stabilizing snacks such as nuts, seeds, berries, sliced veggies, hummus, olive tapenade, bean dips, nut butters, grain-free nut-based crackers, roasted seaweed and roasted chickpeas. She says that, "these types of snacks tend to generate less of a glucose spike, thereby helping employees maintain energy levels and mental clarity while also providing their brains and bodies with health-promoting nutrients." At the same time, encourage employees to monitor their glucose levels and corresponding daily energy and mental sharpness, as well as overall physical and mental health. Corcos includes other solutions to a healthier workplace, so be sure to read the entire article. Ultimately, the modern workplace needs to value the physical and mental health of its employees.

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Combatting financial crime infographic

In December 2018, five federal agencies in the US issued a joint statement encouraging banks to implement innovative approaches to transform fraud operations. As a recognized leader in security, Microsoft developed an advanced AI-powered fraud protection system to rise to the challenge. This infographic outlines how Microsoft uses AI to combat cyber and financial crime.

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Teams quick start guide

Whether you are new to Teams and need to learn the basics or you are using Teams and want a handy reference, this Quick Start Guide for Teams is a must-have-close-by-tool. It includes start up necessities, such as buttons, tabs and channels, but also includes the how-to tasks you need to know only when you're ready to do them: start an impromptu meeting, make video and audio calls, share a file, add apps, and search for stuff, for example. Keep this guide handy and share it with other users!

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SunCulture success story: Remove labor to let water flow

"Work smarter, not harder" has become the motto of the digital age. Yet in some parts of the world where modern technology is not accessible, hard, manual labor is the only choice people have to get things done. For example, in parts of Africa where running water is not available, farmers like Monica must manually extract water from a well and distribute it amongst her family, crops, and animals. This isn't just exhausting but also extremely inefficient, and can lead to small yields for such an extensive level of effort. To make matters worse, seasonal changes greatly impact the amount of water available, making life for people like Monica that much harder. So, how can you leverage the power of modern technology to help these farmers produce more food and secure a better future? Watch this video to learn how SunCulture is using solar energy to bring hope and prosperity to Monica and more farmers like her in Kenya.

Manage financial risk and reduce fraud pitch deck

Microsoft is devoted to providing customers with reliable data forecasting and protecting against fraud vulnerabilities. This pitch deck includes key benefits, values, and statistics so you can navigate educating your customers. Focus sections include optimizing financial operations, revenue protection, adapting to risks, and reducing costs.

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Privacy, security, and compliance are prioritized in Microsoft Teams

Now more than ever, people need to know their virtual conversations are private and secure. Microsoft is committed to giving users transparency over the collection, use, and distribution of their data. No tracking for participant attention or multitasking during Teams meetings. No unfettered government access to data, and no ads linked to data. Microsoft even offers transparency reports on the Transparency Hub, detailing how it responded to third-party requests for data. "We are committed to providing products, information, and controls that you let choose how your data is collected and used," stated President and Chief Legal Officer Brad Smith. Knowing that your organization can experience enterprise-grade communication and collaboration while at the same time be protected, secure, and compliant—that allows you do your work with confidence.

View: Privacy, security, and compliance are prioritized in Microsoft Teams

Dynamics 365 Customer Insights demo

Learn about new Customer Insights capabilities added during Business Applications April 2019 Launch that help you engage customers, empower employees, optimize operations, and transform products.

Five trends driving the emergence of the personalized health ecosystem

As a result of the Covid-19 pandemic and subsequent global disruption, health organizations have needed to adapt to become more resilient. This article explores how organizations can contribute to a personalized health ecosystem by implementing new data-based tools and technologies.

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SunCulture success story

If you're reading this, then chances are that getting easy access to clean, running water isn't an issue for you. But for around 43 percent of the world's total population, this simply is not the case. For them, obtaining the drinkable water they need to sustain their families requires hard work and commitment. To make matters even more critical, most of them live in rural areas in which farming is their main source of income. This means that any available water must be carefully distributed between their crops and family, an exhausting situation that can take all day just to keep a small patch of land in farmable condition. Such is the case for Monica, a Kenyan farmer who every day must assume the roles of mother of four, farmer, merchant, and housekeeper just to make ends meet. In this video, you'll learn how she managed her dwindling water supply to keep her farm yielding, family fed, and trade at the local market—a situation that was soon to improve dramatically thanks to modern technology.

NSW: Affording a device in every hand

Business.com named Microsoft Teams the best video conferencing service in 2020: "What truly makes this service appealing is its integration with other Microsoft Office applications. If you already use Word, Excel and Outlook, integrating Teams into your workflow is a simple process. Considering everything you get access to, this is one of the most affordable video conferencing services we found in our research." Businesses don't need a chat feature or other stand-alone services—they need to be able to perform their tasks while having access to their files—they need integration. This is what Teams provides, and at an affordable price. View this video and see how integration and affordability enabled the education department in New South Wales to put a device in every pair of hands.

Expand your service portfolio by leveraging real-time customer data. Learn more about Azure IoT.

How do you create brand loyalty? In other words, how do you make customers trust your business based on objective reasons that go beyond just brand recognition? To be fair, there is no single answer to this question, but if we've learned anything from the digital age, it's that giving your customers unwavering support and optimizing your products based on their feedback can go a long way to ensuring a business' survival. So how are today's leading enterprises gathering data to obtain accurate insights into their customers to create new products and services? And, more importantly, how can your organization learn from their success to disrupt the market and become a top player in the industry? Subscribe now to stay updated on the latest digital trends and how you can create a more connected business with Microsoft Azure IoT.

View: Expand your service portfolio by leveraging real-time customer data. Learn more about Azure IoT.

Spotlight on 'Teams as a Platform' at Virtual Microsoft Build 2020

At Microsoft's annual Build developer conference, there were several updates announced for Microsoft Teams. According to veteran participant and Forbes contributor Patrick Moorhead, the integration of Teams with Microsoft Power Platform "was the biggest story out of the conference this year, as it turns Teams into essentially a full-blown platform. With the lack of developers globally, I think this combination could enable some very powerful capabilities." Power BI is also getting further integrated into Teams, notes Moorhead. Users will be able to import and share reports, or merely charts from reports, from the new 'Share to Teams' button in the Power BI portal. "Additionally, when a chart is shared to a Teams conversation it will now include a rich thumbnail preview, and an adaptive card that Microsoft says will enable users to take action on said chart," writes Moorhead. There's lots more to take note of for the improvements around Microsoft Teams and its far-reaching capabilities. Read Moorhead's entire article, "Spotlight on 'Teams as a Platform' at Virtual Microsoft Build 2020" for an overview of these developments.

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Microsoft Dynamics 365 Customer Insights allows you to leverage customer service data to create actionable insights, putting your data to work in one unified platform. Subscribe to learn more!

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Learn how to enable actionable insights and take proactive action with Dynamics 365 | BRK2257

In this video learning session, see how you can leverage customer service data to create actionable insights with Microsoft Dynamics 365 Customer Insights. In addition, discover how to develop a virtual agent strategy that works in tandem with your data to deliver dynamic real time support to both customers and agents.

Rolls-Royce and Microsoft collaborate to create new digital capabilities

If you've ever experienced a flight delay, you know how frustrating it can be to sit in an airplane for what seems like an eternity, especially if you have other flights to catch or someone is waiting for you at your destination. But you're not the only one negatively affected by these extended pit stops. Like any other transportation business, airlines make a profit the more their planes are in transit, and they lose millions of dollars per year to unexpected maintenance delays. Within this context, Rolls-Royce—one of the leading suppliers of aircraft engines across the world—saw an opportunity to disrupt the traditional sales model and leverage digital transformation to make flights safer while decreasing delays. Watch this video to learn how Rolls-Royce is using Microsoft Azure and IoT to obtain, analyze, and filter critical component data to ensure their engines always fly in the best condition possible and that thousands of passengers reach their destinations safe and sound every day.

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Benefits of Microsoft Teams

Teamwork. Collaboration. Communication. Applications. These words sum up the modern workplace—and they also describe Microsoft Teams. Office 365 apps are built-in for easy access to SharePoint, OneNote, Power BI, Planner, and more. Look at this flyer for details and advanced features of Teams' capabilities for chat, collaboration, meetings, and calling.

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