Tuesday, February 9, 2021
NSW: Affording a device in every hand
Business.com named Microsoft Teams the best video conferencing service in 2020: "What truly makes this service appealing is its integration with other Microsoft Office applications. If you already use Word, Excel and Outlook, integrating Teams into your workflow is a simple process. Considering everything you get access to, this is one of the most affordable video conferencing services we found in our research." Businesses don't need a chat feature or other stand-alone services—they need to be able to perform their tasks while having access to their files—they need integration. This is what Teams provides, and at an affordable price.
View this video and see how integration and affordability enabled the education department in New South Wales to put a device in every pair of hands.
Tuesday, February 2, 2021
Expand your service portfolio by leveraging real-time customer data. Learn more about Azure IoT.
How do you create brand loyalty? In other words, how do you make customers trust your business based on objective reasons that go beyond just brand recognition? To be fair, there is no single answer to this question, but if we've learned anything from the digital age, it's that giving your customers unwavering support and optimizing your products based on their feedback can go a long way to ensuring a business' survival.
So how are today's leading enterprises gathering data to obtain accurate insights into their customers to create new products and services? And, more importantly, how can your organization learn from their success to disrupt the market and become a top player in the industry?
Subscribe now to stay updated on the latest digital trends and how you can create a more connected business with Microsoft Azure IoT.
Spotlight on 'Teams as a Platform' at Virtual Microsoft Build 2020
At Microsoft's annual Build developer conference, there were several updates announced for Microsoft Teams. According to veteran participant and Forbes contributor Patrick Moorhead, the integration of Teams with Microsoft Power Platform "was the biggest story out of the conference this year, as it turns Teams into essentially a full-blown platform. With the lack of developers globally, I think this combination could enable some very powerful capabilities."
Power BI is also getting further integrated into Teams, notes Moorhead. Users will be able to import and share reports, or merely charts from reports, from the new 'Share to Teams' button in the Power BI portal. "Additionally, when a chart is shared to a Teams conversation it will now include a rich thumbnail preview, and an adaptive card that Microsoft says will enable users to take action on said chart," writes Moorhead.
There's lots more to take note of for the improvements around Microsoft Teams and its far-reaching capabilities. Read Moorhead's entire article, "Spotlight on 'Teams as a Platform' at Virtual Microsoft Build 2020" for an overview of these developments.
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Microsoft Dynamics 365 Customer Insights allows you to leverage customer service data to create actionable insights, putting your data to work in one unified platform. Subscribe to learn more!
Learn how to enable actionable insights and take proactive action with Dynamics 365 | BRK2257
In this video learning session, see how you can leverage customer service data to create actionable insights with Microsoft Dynamics 365 Customer Insights. In addition, discover how to develop a virtual agent strategy that works in tandem with your data to deliver dynamic real time support to both customers and agents.
Monday, February 1, 2021
Rolls-Royce and Microsoft collaborate to create new digital capabilities
If you've ever experienced a flight delay, you know how frustrating it can be to sit in an airplane for what seems like an eternity, especially if you have other flights to catch or someone is waiting for you at your destination. But you're not the only one negatively affected by these extended pit stops. Like any other transportation business, airlines make a profit the more their planes are in transit, and they lose millions of dollars per year to unexpected maintenance delays.
Within this context, Rolls-Royce—one of the leading suppliers of aircraft engines across the world—saw an opportunity to disrupt the traditional sales model and leverage digital transformation to make flights safer while decreasing delays. Watch this video to learn how Rolls-Royce is using Microsoft Azure and IoT to obtain, analyze, and filter critical component data to ensure their engines always fly in the best condition possible and that thousands of passengers reach their destinations safe and sound every day.
Benefits of Microsoft Teams
Teamwork. Collaboration. Communication. Applications. These words sum up the modern workplace—and they also describe Microsoft Teams. Office 365 apps are built-in for easy access to SharePoint, OneNote, Power BI, Planner, and more.
Look at this flyer for details and advanced features of Teams' capabilities for chat, collaboration, meetings, and calling.
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